Strategic Leader with over 10 years of expertise in optimizing operations, reducing costs, and ensuring efficient nationwide product delivery. Leveraging a background in network engineering, I specialize in logistics, supply chain, e-commerce, and last-mile services. Proficient in negotiating contracts, monitoring stock levels, and implementing automated tracking systems for proactive ordering. In leadership, I've managed teams of up to 250, fostering development and building productive relationships. Recognized for outstanding performance, I contribute significantly to achieving company goals
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Head Of OperationsShams Logistics ServicesRiyadh, Sa -
Operations ManagerSafe Choice Logistics Company Dec 2023 - PresentRiyadh, Saudi Arabia -
Regional Operations Manager & Key Account ManagerIntercityxpress Dec 2022 - Jan 2024Riyadh, Saudi Arabia• Aided senior leadership by recommending corrective actions and improvements to company operations.• Managing entire operations including 12 hubs, staff of 26 and fleet of 21 vehicles/captains across kingdom.• Established and evaluate operations, administrative procedures, and services, recommend, and implement long-term/ short-term strategies.• Contributed to the establishment, development, and implementation of our markets project, in addition to managing the entire operations.• Directed daily operations to achieve maximum output, overhauled existing systems to increase accuracy and reduce costs.• Oversaw purchasing transactions, distribution flow, tracked storage levels and controlled stock to meet supplier requirements and fulfill contract terms.• Liaised with customers and other departments to plan timely transportation of goods.• Negotiate contracts, purchase agreements and maintenance service agreements to obtain favorable terms for quality, cost, and delivery requirements.• Execute relevant projects, use of new technology, and industry best practices in assigned areas.• Adjust activities to meet or exceed performance expectations and maximize profitability of the Logistics Division.• Conduct audits to ensure compliance with DOT records, safety documentation, etc.• Measure and report on the overall effectiveness of company equipment programs and maintenance and inspection programs on a quarterly basis.• Manage Staff personnel: forecast staffing, oversee hiring, training, performance review, corrective actions, scheduling, time and labor review to meet business demands.• Oversaw monthly P&L.• Reporting to the CEO. -
Warehouse HeadShaazo- شازو Apr 2022 - Jan 2023Riyadh, Saudi Arabia• Managing warehouse and entire operations from A to Z.• Directed daily operations to achieve maximum output and reduce costs.• Established operational and administrative procedures and enforced controls.• Managing dispatching of transport vehicles distributing goods across kingdom.• Tracked storage levels and controlled stock to meet supplier requirements and fulfill contract terms.• Spearheaded contract negotiation to obtain favorable terms for quality, cost and delivery requirements.• Introduced operational and administrative procedures to uphold integrity of current processes.• Used automatic tracking systems to keep computer system updated with goods movements and proactively place new orders at optimal times.• Reviewed purchasing, storage and distribution practices in line of industry advancements.• Selected, trained and performance-managed staff to build results-focused team.• Defined KPI targets to maintain solid standards of work and assessed staff and team performance and regularly actioned insights to fuel improvement.• Oversaw monthly P&L.• Reporting to the CEO. -
Senior E-Commerce Operations ExecutiveEtmana Nov 2021 - Apr 2022Saudi Arabia• Managing entire project operations from A to Z.• Led site operations team to deliver on KPI targets with consistency.• Implemented strategic mission, core values and business objectives across company-wide operations.• Planned daily operations to maximize productivity, monitoring KPIs to promote consistent progress towards targets.• Built productive working relationships to inspire and guide personnel at multiple business levels.• Motivated team members by providing mentoring and development opportunities.• Devised strategic objectives to guide business decision-making and achieve long-term goals.• Reduced costs and improved operations by analyzing processes and customer feedback.• Offered technical support and advice to colleagues using extensive knowledge.• Assessed, identified, and mitigated risk through strategic planning.• Interviewed, hired, and trained staff on best bar practices, maintaining highly efficient service teams.• Oversaw monthly P&L.• Reporting to the managing director. -
Senior Operations SupervisorWarehousing & Logistics Services Co Lsc Nov 2020 - Nov 2021Riyadh, Saudi Arabia• Aided senior leadership by recommending corrective actions and improvements to company operations.• Experienced running 11 warehouses totaling to 41,000SQM.• Lead teams of varying sizes in excess of 50 – 250 people.• Managed over 10,000 different SKUs for customers: Noon & Sprii.• Had inventory of 2.5M units in custody.• Directed daily Inbound 15k – 40K.• Executed outbound 10K – 40K per day.• Processed inbound and outbound shipments with high accuracy and efficiency by effectively directing associate teams and managing inventory processes.• Oversaw daily shipping operations, including loading and unloading of outbound trailers, replenishing of pallets, inventory management.• Warehouse hygiene and maintenance practice (DC audit, HSE, MHE, first Aid, fire evacuation).• Developed and implemented warehouse procedures.• Monitored daily and weekly KPIs, implementing improvement strategies to maintain on-track status.• Directed daily operations to achieve maximum output and reduce costs.• liaising between warehouse operations and Fleet.• Created and implemented strategies for improved operational efficiency, maximizing profit potential.• Developed and deepened relationships with customers, vendors and internal stakeholders.• Monitored supply chain and managed all logistics functions for company.• Analyzed operations data to identify process gaps and successfully implement change.• Drove performance while managing and maintaining customer expectations, quality standards and SLAs. -
Facility In Charge / Senior SupervisorWarehousing & Logistics Services Co Lsc Mar 2020 - Nov 2020Riyadh, Saudi Arabia• Experienced running 22 warehouses totaling to 100,500SQM with a cross-functional team of 26 supervisor/leader, over 70 projects: (Philips, Sabic, Ericsson, Noon.com, Sprii.com, MacDonalds, Mark & Spencer).• Managing 100500SQM area which include 62000SQM storage area.• Managing customers communication and reporting.• Staff management (time schedule, over time).• Facility asset management and reporting (vehicle, MHS’s, firefighting system, pest control and CCTV).• Managing client visit.• Managing transportation.• Implementing support for new project.• Security check and balance.• Monthly billing.• Reducing cost.• Planning and Strategy• KPI’s -
Operations SupervisorWarehousing & Logistics Services Co Lsc Sep 2019 - Mar 2020Riyadh, Saudi Arabia• Processed inbound and outbound shipments with high accuracy and efficiency by effectively directing associate teams and managing inventory processes.• Monitored supply chain and managed all logistics functions for company.• Reviewed and assessed operations performance, developing initiatives for continuous process improvement.• Oversaw daily shipping operations, including loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising the work of a 5-member team.• Maintaining high-performing business operations.• Reduced expenditures by implementing inventory control measures and improving organizational operations.• Managed and motivated high-performing teams for successful KPI attainment. -
Distribution Center SupervisorM. A. Al Abdulkarim & Co. Mar 2016 - Aug 2019Riyadh, Saudi Arabia• Experienced running 4 warehouses totaling to 6,000SQM with a cross-functional team of 80 supervisor/leader, 6 projects: (Rina, BlueAge, Terranova, Calliope, E-commerce and 3PL).• Handling fulfillment operations of E-commerce projects including inventory.• Managed over 100.000 different SKUs for 180 stores.• Had inventory of 22M units in custody yearly for 180 stores.• Directed daily Inbound 50K – 100K for 180 stores.• Executed daily outbound 30K – 50K for 180 stores.• Processed inbound and outbound shipments with high accuracy and efficiency by effectively directing associate teams and managing inventory processes.• Oversaw daily shipping operations, including loading and unloading of outbound trailers, replenishing of pallets, inventory management.• Warehouse hygiene and maintenance practice (DC audit, HSE, MHE, first Aid, fire evacuation).• Developed and implemented warehouse procedures.• Monitored daily and weekly KPIs, implementing improvement strategies to maintain on-track status.• Directed daily operations to achieve maximum output and reduce costs.• liaising between warehouse operations and Fleet.• Created and implemented strategies for improved operational efficiency, maximizing profit potential.• Developed and deepened relationships with customers, vendors and internal stakeholders.• Monitored supply chain and managed all logistics functions for company.• Analyzed operations data to identify process gaps and successfully implement change.• Drove performance while managing and maintaining customer expectations, quality standards and SLAs.• Non-stock handling. -
Operations SupervisorAramex Jul 2012 - Mar 2016Riyadh, Saudi Arabia• Managing daily operations, including loading, unloading, outbound, inbound, inventory management and supervising the work of a 35-member team.• Handling fleet with over 80 captains and 50-70 shipment per captain.• Managing reverse logistics.• Inbound 30k-50k daily.• Outbound 3k-5k daily.• Inbound of banks cards 10k-30k weekly.• Outbound of banks cards 1k-2k daily.• Created and implemented strategies for improved operational efficiency.• customer services excellence• Motivated and trained employees to maximize team productivity.• Enhanced operational efficiency and reduced manpower expenses by developed, recommended, and implemented strategies and new technology.• Daily, weekly, and monthly reports.Achievements:• Hit the target of 5k Orders daily.• 99.99% delivery of banks cards.• Increase the productivity 95%.• Certificate of best employee of second quarter 2014.
Ramiz Hallak Education Details
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Alkhaleej Training & EducationNetwork Engineering -
Engineering
Frequently Asked Questions about Ramiz Hallak
What company does Ramiz Hallak work for?
Ramiz Hallak works for Shams Logistics Services
What is Ramiz Hallak's role at the current company?
Ramiz Hallak's current role is Head of Operations.
What schools did Ramiz Hallak attend?
Ramiz Hallak attended Alkhaleej Training & Education, Aleppo University.
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