Ramanathan Saravanan Email & Phone Number

Chennai

Bengaluru, Karnataka, India

British Telecom, Order Automation:Leveraged Netflix Conductor, a microservice orchestration platform, to orchestrate and automate the fulfillment flow within the enterprise marketplace.Designed and developed the fulfillment process for Broadband and BIAB (Business in a Box) from the checkout page to order fulfillment.Created an agent portal for customer care personnel to monitor and take action based on the output of the orchestrated workflows.Integrated the workflows with Kafka and various microservices, enabling seamless communication and data exchange.Collaborated in integrating the microservices with the agent portal, enhancing the user interface and functionality.These contributions played a crucial role in automating and streamlining the order fulfillment process for British Telecom, improving efficiency and customer satisfaction within the enterprise marketplace.

Bengaluru, Karnataka, India

T-Mobile, Approval Workflow:Developed a robust approval workflow framework capable of handling multiple transactions and business rules.Designed and implemented a rule-based workflow management framework for configuring transaction-specific rules.Developed a configurable notification framework to accommodate different transaction types.Utilized Spring Boot to develop microservices that expose Approval Workflow REST APIs via Apigee.Contributed to enhancing the efficiency and flexibility of the Approval Workflow Framework within T-Mobile.

Riyadh, Riyadh Region, Saudi Arabia

STC, Tamkeen B2B Portal:Transformed field operations workflows into BPMN using Camunda.Developed microservices with Spring Boot and Oracle for REST API integration.Implemented WebSocket functionality using Spring Messaging Template for real-time communication and notifications.Contributed to the seamless functioning of the STC, Tamkeen B2B Portal as a Backend Developer.

Bengaluru, Karnataka, India

Collection Management System:Developed a web-based B2B Java application to integrate the end-to-end collection management system of a telecom service provider.Responsible for creating highly resilient and scalable RESTful APIs using a microservices architecture.Extracted and collected data from multiple sources using SQL queries.Configured, streamed, and monitored customer data using tools like ELK stack and Kafka.