As an SAP SD/CS professional, my expertise lies in managing sales and distribution processes, customer service, and maintenance management in SAP systems. I have extensive experience in configuring and customizing SAP SD and CS modules to meet the unique business needs of my clients.In SAP SD, I have worked on various aspects of the sales cycle, including pricing, order processing, delivery, billing, and credit management. I have also implemented complex pricing procedures, including condition techniques. My knowledge of SAP SD extends to billing, output determination, and integration with other SAP modules such as MM and FI/CO.In SAP CS, I have designed and implemented various service processes, including service order and service contract. I have also integrated service processes with sales processes, ensuring a smooth transition from sales to service delivery.My major role consists of contract migration from legacy system to SAP in which various processes like gathering data from client, cleansing data, preparing load files, loading data to SAP, historical billing, revenue recognition etc. Also setting up of new Enterprise Structure for Customer Service functional module in SAP from SPRO and different Z-Tables after gathering data from business. After setting up of organization successful unit testing for different processes like Fixed Price Agreement, Resource Related Billing and contracts. Also connected with client for data gathering processes, business testing explanation, hyper care support.Throughout my career, I have demonstrated my ability to deliver high-quality solutions to clients, ensuring that their SAP systems are optimized to meet their business needs. I am proficient in SAP Solution Manager, and have excellent communication and interpersonal skills.

4 weeks industrial internship on wagon repair workshopLearnt about various wagons, their features and assembly of parts used in train.

1 month internship on project SkillSathi Career Counselling under National Skill Development Corporation(NSDC) in 3 different cities of India.Counselled students of more than 10+ schools/colleges based on Psychometric test about various government schemes/programs to grow in their career.

4 weeks industrial internship on locomotives and transformer tanks.Gained knowledge to reduce time consumptions and less material removal rate.