Ram Kohli Email and Phone Number

General Manager Enterprise Risk Management, APMEA Business & Global Head Compliance Assessment Center of Excellence

Part of Global Enterprise Risk Management Team and responsible for India Business.

Vertical governance involves working closely with account delivery heads in setting up various practices as part of service delivery & governance. It involves routine based service delivery reviews as part of management review every month, driving contract governance, vendor management, risk management etc. As part of governance it involves contributing as a core service delivery member at times when required.Additionally we perform PMO activities such as tracking resource billing, gross margin & penalties for all accounts within the RCT vertical. Preparing case studies & sharing of best practices within accounts

Worked as Service Delivery Manager & contributed in setting up Organization Structure & Governance StructureLead resource ramp up plan for IT, Non IT & Niche Applications service delivery from 0 to 300 + team members & on-boarding critical contract key personnel. Designed management scorecard for senior managements of CIL & Wipro and lead Value Add track with 20+ small to large initiatives as part of value add service for customerRepresented Wipro program delivery team for Compliance Management for CIL statutory compliances, CIL BGV, CIL HSSE assessment (health, safety & security) & CIL Team Induction Contributed for setting up offshore delivery center on time & vendor alliance for transport & logistics services.

Vertical Governance Head (Central Team) for Government & Manufacturing verticals. Additionally I have also worked for customers like HDFC Bank, HITPA during this duration.As part of Program Governance where we are required to work for large / complex accounts, involving multiple stakeholders, PAN India, different mind sets & languages...our prime objective is to ensure customer satisfaction as a result. As a part, I intend to establish basic hygiene working practices, few key initiatives and strong internal review rythm that helps deliver better customer experience.

The whole experience runs around people, who innovates, adopt & implement technology to deliver solutions for stakeholder known as customer. Hence, prime job is to ensure customer satisfaction in all what i do...

Head Audit Vertical for Birlasoft IndiaSoftware Quality Assurance Manager for ESGPart of Contract & Proposal Review Team

Worked as Sr. Consultant and handled a small team and reported directly to Sr.Manager Quality Assurance. Worked towards processes implementation, improvement and participating in SEPG activities. Worked for CMMI v1.1 ML 4 Certification and I am Certified Appraisal Team Member (ATM) for CMMI Maturity Level 4

Worked as Consulting Analyst in Corporate Quality Assurance group based out of Noida. Delivery Goveranance Compliance Responsible for Planning and Conducting AuditsCoordination External Assessments / Re-certification and Survelliance Audits This organization is now known as Steria.

I started with technical writing and datawarehousing operations. I learnt the quality concepts first in this company and got an opportunity to work in wholesale deptt as quality coordinator.Later worked with QA team for CMM assessment and implementation also. People are too good and i thank all my seniors, team members and especially Chandrasekhar, Sai, Ramesh Uppalapati.

ValueFirst, is the first company after my professional studies and a great upcoming organization in telecom, messaging domian and now in many others. One Team principle is the key of success for this organization.I strated with reseach and development for new business acquisition study related to mobile network and communications architecture and presented the management with the results. This organization also gave me an opportunity to interact with Nokia professionals. I also got an opportunity to work in testing domain and i enjoyed working with senior members very closely. I would never forget the support from Gagan, Vijay and Vish.