Following relative ITG (trouble shooting guide) to resolve customers issue with Video cable, Internet and Voice and Offering new packages to the existing customers.

Investigating customers query and sending a proper resolution.Billing the customer to the accurate meter readings provided.Changing the Direct Debit dates and the payments if the query at the time is eligible.Making changes in personal profile of the customer if requested.Sending refund if the customer is in credit and if he is eligible.Keeping personal promises for the customer and closing when query is resolved.Routing queries if they are supposed to be routed to another department.Requesting for the details to the customer to open the account in his or her name so that can forward to the concern department.

Search for top 25 hospital in US. And successful in finding the reason why they are the top 25 among the rest of the hospitals in US. Like the service they provide, what different service they provide, how is the responding rate of the doctors etc…Collected sold house information in the region of Sacramento and updated the detailed information in spreadsheet each Thursday for client.Collected information regarding Government Operations Agency California and contact information of the government officials.Done extensive research on Telemetry monitoring system and researched it is useful or not in hospitals in regards to cost benefits analysis.Searched for professional women’s networks and women leadership networks in Hong Kong.Researched on focus features a Hollywood production company and the films they acquired, what films they produced, and who were the major players (director, executive producer, and post-production supervisor, casting director, editor in those films and the budget and Box office revenue.

Searched for specific data from American Largest private companies on Forbes.Summarizing specific news and uploaded the news on client’s website.Searched for address, phone no, email id, website etc...For company/person.Compiled data for specific companies like logo, description, product price, capital raising activity etc...In PPT.Searched for services, contact info, surgeon contact, GPS coordinates for all of the hospitals in US, Germany and Canada.Worked on CRM like In slightly and Salesforce.Prepared weekly newsletter with the help of Bloomberg and Google.Prepared power point presentations with different market price for the product and investors, with different investments.Gathered information from Google, Preqin, Cap IQ and Bloomberg and generate various business reports, company filling, historical reports, etc... For clients.Created profile for specific person through Google and LinkedIn search.Internet marketing, ability to manage several social media profiles such as twitter and LinkedIn profile.Data processing, data management, data mining and data corrections in excel.