Ramkrishna Roy Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Responsible for the profitability and performance of a food service outlet. Duties include overseeing daily operations, customer service, staff work schedules, cashiering, food supplies, maintenance and administrative operations.

Bengaluru, Karnataka, India

Coordinate daily Front of the House and Back of the House restaurant operationsDeliver superior service and maximize customer satisfactionRespond efficiently and accurately to customer complaintsRegularly review product quality and research new vendorsOrganize and supervise shiftsAppraise staff performance and provide feedback to improve productivityEstimate future needs for goods, kitchen utensils and cleaning productsEnsure compliance… Show more Coordinate daily Front of the House and Back of the House restaurant operationsDeliver superior service and maximize customer satisfactionRespond efficiently and accurately to customer complaintsRegularly review product quality and research new vendorsOrganize and supervise shiftsAppraise staff performance and provide feedback to improve productivityEstimate future needs for goods, kitchen utensils and cleaning productsEnsure compliance with sanitation and safety regulationsManage restaurant’s good image and suggest ways to improve itControl operational costs and identify measures to cut wasteCreate detailed reports on weekly, monthly and annual revenues and expensesPromote the brand in the local community through word-of-mouth and restaurant eventsRecommend ways to reach a broader audience (e.g. discounts and social media ads)Train new and current employees on proper customer service practicesImplement policies and protocols that will maintain future restaurant operations Show less

Pune, Maharashtra, India

Ensure periodic quality checks for all products and service, , greeting timesKnowledgeable in point of sale system, Stratton Warren, Microsoft Word, Excel and Lotus NotesCreate and implement promotional plans to drive business to Beverage DepartmentAttend hotel meetingsResponsible for administrative duties including payroll, scheduling, days off, bid sheetsAssists in maintaining beverage department policies and procedures to control beverage and labor… Show more Ensure periodic quality checks for all products and service, , greeting timesKnowledgeable in point of sale system, Stratton Warren, Microsoft Word, Excel and Lotus NotesCreate and implement promotional plans to drive business to Beverage DepartmentAttend hotel meetingsResponsible for administrative duties including payroll, scheduling, days off, bid sheetsAssists in maintaining beverage department policies and procedures to control beverage and labor costs while maintaining quality product, presentation and serviceCommunicates with all other departments as they relate to the Beverage operation to coordinate activities or correct problems on designated shiftAssists with providing support for special events when necessary on designated shiftAssists Manager with administrative duties, as neededResponsible for knowledge of beverage items and ingredients, functions of service employees, house and bar rules and regulations, and alcohol awareness training Show less

Chennai, Tamil Nadu, India

Recruiting, training and supervising staff.Agreeing and managing budgets.Creating staffing rotas.Planning menus.Ensuring compliance with licensing, hygiene and health and safety legislation.Promoting and marketing the business.Overseeing stock levels and ordering supplies.Handling customer enquiries and complaints.Taking reservations.Greeting and advising customers.Problem solving.Preparing and presenting… Show more Recruiting, training and supervising staff.Agreeing and managing budgets.Creating staffing rotas.Planning menus.Ensuring compliance with licensing, hygiene and health and safety legislation.Promoting and marketing the business.Overseeing stock levels and ordering supplies.Handling customer enquiries and complaints.Taking reservations.Greeting and advising customers.Problem solving.Preparing and presenting staffing/sales reports.Keeping statistical and financial records.Assessing and improving profitability.Liaising with customers, employees, suppliers, licensing authorities and sales representatives.Making improvements to the running of the business and developing the restaurant. Show less

Chennai, Tamil Nadu, India

Chennai, Tamil Nadu, India

The Oberoi Grand Kolkata

Food And Beverage Service, Restaurant/Food Services Management, A+

Bachelor'S Degree, Hotel, Motel, And Restaurant Management, A+