Sunbelt Rentals is taking digital transformation to the next level and Ram is leading the way. In just over an year, Ram has established the global architecture framework that is fully aligned with Sunbelt’s ambitious 3 year growth plan.As VP of Enterprise Architecture and System Engineering, Ram established the EA practice at Sunbelt. Ram is responsible for creating and maintaining a business focused global architecture framework using best of breed products and solutions that provides maximum flexibility to the business.Ram has earned the nickname of “Professor” for his attention to details and educating both business and technology leaders on process improvements and benefits of automation.Notable accomplishments - • Established EA and data governance practice at Sunbelt from the ground up • Architected and delivered brand new consumer focused top rated mobile app • Developed comprehensive API framework, standards and design patterns • Working with UK and Canada teams to create a comprehensive roadmap

Responsible for “IHG Rewards Club” loyalty platform – one of the largest loyalty programs in the world with more than 120MM members. The platform supports all aspects of the loyalty program – multiple membership programs, profile management, preferences, earn and burn, currency management, rewards, offers, coupons, catalog, partner integration, etc. Responsible for strategic planning, budget, application architecture, design, development, security and operational support

Manage the architecture of customer service vertical that includes IVR, Contact Center Applications, Prepaid Eco-system, Technical support, Collections. Responsibilities include creating the technology roadmap, sequencing, Product evaluation, POT and POC

Architect and Implement solutions across all functional areas of the telecom business – Billing, Rating, Order Management, Revenue Assurance, eCommerce, CRM