Ramkumar Vg Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Global Leader in Administration, Workplace Operations, and Travel ManagementExtensive experience in managing global administrative functions, workplace operations, and travel programs.Skilled in collaborating with travel partners to streamline business travel arrangements while fostering strong relationships with airlines and hotels to secure competitive corporate rates.Successfully led the establishment of offices in Chennai, Bangalore and Dublin, and adept at identifying office locations and managing lease agreements across the US and EU regions.Proficient in overseeing facility operations, delivering seamless administrative support, and implementing innovative strategies to enhance service quality and cost efficiency.Experienced in creating and managing annual budgets, monitoring expenses, and driving cost optimization through strategic vendor negotiations.Expertise in timely vendor payments, invoice management, and procurement processes to ensure smooth operations.Strong focus on safety compliance, including implementing and adhering to Covid protocols.Demonstrated success in organizing events, conferences, and training sessions while collaborating with cross-functional teams to deliver exceptional on-site services.Passionate about improving workplace environments and driving operational excellence globally.

Bangalore

Regional Head of ADHOC / Closed Groups & Travel and Learn BusinessLead the ADHOC, Closed Groups, and Travel and Learn Business for the Southern Region.Drive the regional business budget, setting and achieving growth and revenue targets.Inspire and align the workforce with business objectives and budget goals, enhancing staff productivity.Conduct regional market research and provide competition updates to stay ahead in the market.Actively collaborate with operations to deliver customer-driven products and services.Ensure smooth delivery of services for booked clients, providing an exceptional customer experience.Identify, develop, and mentor high-potential talent within the team.Support and encourage sales staff, assisting them in closing deals and achieving sales targets.Conduct sales visits across the region, meeting clients to finalize business agreements.Organize staff training to keep the team up-to-date on new offerings and improve their effectiveness.Lead regional marketing activities to increase brand and product awareness.Address escalations related to sales, service delivery, quality, marketing, accounts, tour management, and file closing, ensuring operational efficiency.Coordinate with the marketing team for mailers and promotional materials to boost sales.Manage and maintain strong relationships with franchise partners and Preferred Sales Agents (PSAs).

Muscat Governorate, Oman

Lead the outbound retail travel sector by promoting and selling holiday packages, tour services, and travel-related products for both leisure and corporate clients.Oversee seamless management of online bookings and custom itinerary creation, ensuring a personalized client experience.Skilled in handling GSA products, including Thomas Cook India GIT, Cosmos & Globus Vacations, and Rail Europe.Ensure operational efficiency and high product quality to consistently meet customer Service Level Agreements (SLAs).Drive business growth by building and maintaining strong relationships with travel agents.Strengthen and expand the regional distribution network to increase market reach and client engagement.

Chennai

Lead the MICE (Meetings, Incentives, Conferences, Exhibitions) business for Tamil Nadu and Kerala, driving the achievement of regional turnover and revenue targets.Ensure operational efficiency to consistently meet Service Level Agreements (SLAs) with customers.Identify and develop new revenue streams, while maintaining strong relationships with clients to foster repeat and referral business.Strengthen and expand the distribution network to enhance market presence in the region.Identify and pursue prospective clients across corporate sectors and industries, targeting new customer segments and growing business from existing corporate accounts to achieve sales goals.Cultivate positive relationships with tourism boards to support business growth and collaboration.Define and implement strategies for market penetration and expansion, monitoring trends and competition to identify and introduce new product offerings.Focus on employee retention and team development to sustain organizational growth and continuity.

Chennai Area, India

• Heading the branches across Tamil Nadu. • Handling the MICE (Meetings, Incentives, Conference and Exhibition) and leisure Groups.• Responsible for all sales and operational activities and personnel involved in the Sales and Operations department• Seek out and target new customers and new sales opportunities, initiate action plan to approach and secure new business for the organization.• Maintain close contacts within the community and in neighboring marketing areas, with Airlines, Hotels, Travel agencies, etc to procure new business• Developing high volume of business and generating optimal profits for the branch.• Maintain relations with suppliers in getting value-added services and effective delivery of services on ground.• Foster cordial relations with tourism boards.• Generating high volume of business from about 200 sub agents.

Chennai

•Handling the MICE Groups (Meetings, Incentives, Conference and Exhibition)•With the expertise and resources, handled and accomplished assignments of varying group sizes.•Always been the backbone of the team in achieving targets.•Optimal planning and executing the operational and logistics of the tours. •Handled higher volumes and effectively negotiate preferential rates with principals, which consequently lead to meaningful savings for the Company and Corporate client.•Handled Pre tour, on tour and Post tour Arrangements.

Chennai, Tamil Nadu, India

AirIndia Traffic operations

Bachelor'S Degree, Business/Commerce, General

Master Of Business Administration - Mba, Marketing/Marketing Management, General