Ramleen Kaur Email & Phone Number

Own and manage the logging analytics and observability infrastructure services like ELK/Elasticsearch.Monitoring for New RelicData analytics and management of data ingest, indices using splunk. Cost management/planning for Azure resourcesInfrastructure management in AWS using CLI Automation of reports running on docker using AWS ECS

Ottawa, Ontario, Canada

Configure, maintain, and troubleshoot products which work to make the Kandy Services includingScripting and automation to improve existing processes.Operations tools and improvement initiatives.Created virtual machines using VMwareInteraction with Kandy product support teams to escalate issues within the product teams.Interaction with relevant 3rd party.

Ottawa, Canada Area

• Troubleshooting, analyzing issues and working with all business functions (including Tier One, Operations and R&D teams) within Ribbon to drive resolution of customer issues and drive business requirements.
• Research, analyze and synthesize technical data such as logs(using linux), operational guides, code (php and Java) to provide Root Cause Analysis
• Analyze problem reports, replicate customer environments, reproduce customer issues in the lab and resolve issues in customer network and provide documentation for other engineers.
• Provide real-time SQL database changes for outages
• Hold weekly meetings with team members and provided KT and debugging sessions.
• Patching for php issues and using grafana for real-time analytics to determine alarms before they cause issues

Ottawa, Canada Area

Helped in designing and development of Student Projects on Net Zero BuildingsAssisted students in benchmarking and prioritizing design criteria.Elucidated the transmission lines design methodology used in industry and using tools like AutoCAD and Revit for simulations

New Delhi Area, India

Ccna(R&S) training =>using Wireshark for packet monitoring and troubleshooting=>using Putty to implement various protocols like MPLS, OSPF, BGP etc=>Building topologies and troubleshooting issues in the network

=>Working on PIC controller and interfacing it to other devices using embedded C.=>Making PCB design, connecting hardware and testing the code=>using proteus IDE for simulation and embedded C for hardware connections

New Delhi Area, India

=>Signalling and signal processing for a train system.=> Successfully interpreted data to draw conclusions for managed action and strategy=>Created dashboards in Excel for data reporting using pivot tables and VLOOKUP.=>Generated weekly progress reports

Janakpuri East

=> using proteus IDE for simulations and embedded C for hardware connections=> made a RFID based ATM machine using embedded C

=>Managed online and offline content for the monthly magazine=> anchoring in cultural events

Mandi House

=>ODB,EARTH STATION and STUDIO equipment analysis, sizing and consumption=>suggested changes in current network infrastructure after analysing the network topology

Dwarka

=> Analysis of fiber optics life cycle from Splicing, OTDR to HDD =>hands on- routers, switches, OTDR and splicing using fujikura machine

Master Of Engineering - Meng, Electrical And Computer Engineering, 3.7/4

Bachelor Of Technology - Btech, Electrical, Electronics And Communications Engineering, 3.3/4

During bachelors, i have had the opportunity to learn numerous subjects ranging from Digitial sugnal processing, VHDL, VLSI, Digital.

Diploma, French Language And Literature

The love for literature is ever growing in my mind. Learning a language is another way to understand the people and their culture. To have.

Certificate, French Language And Literature

The love for literature is ever growing in my mind. Learning Another language is another way to understand the people.