Muralidharan Ramakrishnan Email & Phone Number

Chennai, TN, IN

Melbourne, Victoria, AU

• Identifying a vision, strategy, and direction for new product initiatives across all PayGroup Product teams
• Establish a repeatable software development process that consistently produces innovative products
• Ensure investments and major initiatives incorporate broader strategic considerations
• Evaluating new technologies and incorporating it into existing products or creating new products and solutions
• Develop and execute ideas through all aspects of product development lifecycle
• Meeting with clients to discuss product development needs and providing proposals for solutions

KL Sentral, Kuala Lumpur, MY

KL Sentral, Kuala Lumpur, MY

• Given a full P&L Responsibility to manage a 50 member technology team with Corporate IT Infrastructure Responsibility
• Managed a Revenue Budget of USD 3 million / annum
• Aligned operations with corporate goal of getting into Enterprise Resource Planning business and a being a Software-As-A-Service(Saas) Vendor
• Bid for and Won major government contracts to the tune of USD 12 million across various countries such as Malaysia, Brunei and Bahrain
• Cut Development cycles by 40% by reengineering processes, motivating and training employees, upgrading tools and technologies, improving project management practices and instilling accountability.
• Established internal IT systems and process automation systems to improve efficiency and productivity of SMR Group

• Managed R&D, Product Development, Engineering, QC and intellectual portfolio for SMR Group.
• Was instrumental in conceptualising, designing and implementing SMR’s ERP product HRDPower.net to customers across the globe.
• Oversaw Engineering function across India, Malaysia and Middle East. Led a highly diverse team consisting of Indians, Malaysians, Chinese, Americans and Australians.
• Matured a multi­site software product company in the HR industry by increasing productivity, improved quality, and eliminating redundant product offerings; thereby creating a predictable effective engineering.
• Launched SMR Product offerings and Setup development and support teams in United States of America thus directly contributing to company’s bottom line.
• Setup an international helpdesk to ensure round the clock support to customers.

• Responsible for Development, Implementation and Sales teams around SMR's HR applications.
• Had an opportunity to demonstrate Project Management skills comprising of scope management,planning, negotiating, tracking, estimation, change management, risk management, quality management and conflict resolution.
• Actively involved in process of screening, hiring, grooming, facilitating, allocating, releasing resources from projects, conducting appraisal, approving expense of team members.

• Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.
• Mitigated risk factors through careful analysis of project progress and business environment.
• Anticipated and managed change effectively in rapidly evolving global business environments.
• Defined processes and tools best suited to each project.
• Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.

• Developed tasks and their coordination with team.
• Handled client interaction, business analysis, requirement gathering, and requirement design.
• Managed the development process and delivery of software applications in conjunction with client facing team.
• Reviewed proposals and plans for new software projects.
• Coordinated with project management team and software developers to make sure project development is on schedule and on budget.
• Adhered to Waterfall, Agile and Scrum software development processes and methodologies.

Responsibilities in this role included upkeep of HR software that SMR had in place at that time. We also had a partner based in Australia and we were integrating our code modules with their modules.

Master Of Business Administration (M.B.A.), Human Resources Development

Higher Diploma In Computer Applications, Computer Science

B.Sc., Mathematics