Ram Iyer Email & Phone Number

Kirkland, Wa, Us

Redmond, Washington, Us

As a key member of the worldwide consumer channel and partner marketing leadership team, I drive digital strategy to accelerate transformation across retail partners and propel eCommerce growth across diverse product groups.Key Responsibilities:1.Lead and inspire global digital and regional teams, fostering a culture of innovation and collaboration to achieve digital transformation goals.2.Develop and execute comprehensive global digital strategies with a focus on seamless omni-channel customer journeys.3.Champion digital-first innovation, leveraging a growth mindset to achieve and exceed revenue and margin objectives.Key Achievements:1.Promotion to Sr. Director (2023): Recognized for spearheading digital-first innovation and delivering exceptional business growth.2.Microsoft Gold Club Award (2021): Honored for driving thought leadership through partner capability assessments and growth-focused innovation, including the implementation of connected storefront solutions.3.Record-Breaking Growth (FY20): Achieved the highest-ever online growth across all channels, setting a new benchmark for success.

Redmond, Washington, Us

Led the global channel go-to-market strategy for Microsoft Office, transforming marketing efforts from an "activity-driven" approach to a "sell-through-driven" model. Provided strategic clarity, inspired teams across regions, and drove marketing transformation to achieve business success.Key Responsibilities:1.Channel Strategy & Engagement: Designed and implemented a comprehensive worldwide partner marketing plan to drive revenue growth and partner engagement.2.Channel Readiness & Enablement: Developed cross-company partner readiness programs, empowering the partner ecosystem to enhance sales and deliver superior customer satisfaction.3.Digital Transformation: Identified and executed future growth engines, including digital-first and mobile-first partner marketing strategies.Key Achievements:1.Consistent Double-Digit Growth: Exceeded revenue targets and delivered sustained double-digit growth for two consecutive years.2.Execution Excellence: Improved in-store and online execution excellence by over 15 points, achieving the best results across all business lines.3.Champions Award (2018): Recognized for exceptional customer and partner obsession, significantly enhancing execution excellence for Office 365 cloud subscriptions in collaboration with regional and category teams.

Redmond, Washington, Us

Served as a key member of the worldwide RSM leadership team, driving the rhythm of business, shaping strategic decisions, and contributing to a cohesive operational framework. Played a pivotal role in leadership team discussions by synthesizing business insights and influencing key strategic priorities.Key Responsibilities:1.Rhythm of Business (RoB): Designed and executed core operational rhythms and processes, creating a comprehensive view of the organization's operational mechanics to ensure efficiency and alignment.2.Business Planning: Supported effective business and financial operations, including annual financial planning processes, cross-group coordination, and proactive development of growth scenarios and business cases.3.Executive Communications & Community Engagement: Partnered with the WW RSM leadership team to craft impactful executive keynotes and fostered a vibrant retail, sales, and marketing organization through strategic community-building initiatives.Key Achievements:1.High-Impact Keynotes: Delivered highest-rated CVP keynote and community sessions at the premier worldwide conference, START, showcasing agility and strategic insight.2.Operational Excellence: Successfully ramped up in the role to drive immediate impact, enhancing leadership discussions and ensuring smooth execution of organizational priorities.

Redmond, Washington, Us

Led the Consumer Channels Group (CCG) for India, driving revenue, profit, and market share growth across all channels. Collaborated with cross-functional teams to execute strategic initiatives and align product offerings with retail partner objectives to achieve exceptional business outcomes.Key Responsibilities:1.Retail Strategy Execution: Drove the adoption and execution of the CCG Retail Strategy across all products and services, consistently exceeding revenue and profit targets.2.Business Planning: Developed and aligned the subsidiary business plan in partnership with OEMs, Xbox, PC, and Office category leads, ensuring synergy with retail partner objectives.3.Product Launches: Designed and implemented end-to-end go-to-market strategies for new product launches, achieving seamless execution and market success.Key Achievements:1.Global Growth Leader: Delivered the highest growth across all regions worldwide, achieving a remarkable 33% increase in revenue.2.Innovative Launch Strategy: Successfully growth-hacked and launched Xbox exclusively online with Amazon, resulting in exceptional market success and adoption.

London, Uk, Gb

Spearheaded Vodafone's retail expansion in India, transforming it into a profitable business unit with over 7,500 retail stores and a revamped online experience. Delivered strategic leadership to elevate retail and digital channels as key drivers of revenue and customer engagement.Key Achievements:1.Retail Business Transformation: Transitioned the retail business from a cost center focused on customer service to a $2 billion sales and profit center, selling post-paid subscriptions, phones, and accessories.Award-Winning Collaboration: Achieved the Best Corporate Function Award for two consecutive years, recognized for outstanding collaboration with regional teams and driving operational excellence.2.Retail of Tomorrow (ROTO) Program: Conceptualized and executed the ROTO transformation program, delivering a superior customer experience and setting new benchmarks in telecom retail.

Mumbai, Maharashtra, In

Oversaw the overall P&L management of the luxury fashion retail business, driving excellence across key functions, including new store development, merchandising, marketing, operations, supply chain, finance, and human resources. Delivered a seamless and distinctive luxury retail experience, establishing the brand as a market leader.Key Achievements:1.Luxury Retail Pioneer: Conceptualized and launched a groundbreaking luxury fashion retail concept, delivering a signature collective experience that set a new industry benchmark for customer engagement.2.Award-Winning Excellence: Recognized with the Best Retailer of the Year Award – Luxury Fashion Retail for exceptional store design and an unparalleled customer lifestyle experience.3.Profitability Milestone: Achieved single-store profitability within just three years, a significant achievement in the luxury retail space.

Mumbai, Maharashtra, In

As a key founding member of Kaya's start-up team, spearheaded critical business functions, including Sales, Marketing, Operations, IT, Projects, and Service Quality. Played an instrumental role in establishing and scaling a specialty retail chain of skin care clinics, redefining industry standards.Key Achievements:1.Rapid Expansion: Scaled the start-up from inception to a network of over 55 clinics nationwide, creating a strong footprint in the specialty retail space.2.Profitability Milestones: Achieved break-even profitability at both store and chain levels through exceptional sales growth and operational efficiency.3.Customer Experience Leadership: Designed and delivered a signature customer experience, setting new benchmarks in skin care services and elevating industry standards.

Mumbai, In

Led key operational and strategic initiatives at Marico, one of India's premier Consumer Packaged Goods (C.P.G.) companies specializing in health, beauty, and wellness. Played a pivotal role in driving efficiency and innovation across sales and supply chain functions.Key Achievements:1.Operational Excellence Recognition: Awarded the Best Commercial Manager Award for achieving exceptional operational performance and delivering significant process improvements.2.Pioneering SAP Implementation: Successfully led India’s first SAP-APO implementation, achieving go-live in record time and delivering measurable business benefits, earning the prestigious SAP-STAR Award for innovation and impact.

Postgraduate Degree, Digital Business

Digital Marketing Strategies: Data, Automation, Ai & Analytics, Marketing

Master Of Business Administration - Mba, Marketing, Operations And Finance

Bachelor Of Engineering