Ram Naresh Kumar Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Chennai, Tamil Nadu, India

Summary: * Spearheaded critical SLX applications used by thousands of users globally, ensuring system uptime and high availability. * Analyzed, diagnosed, and resolved technical issues promptly, meeting SLAs consistently and mitigating risks during high-priority incidents. * Collaborated effectively with stakeholders and internal teams to identify root causes of issues and implement solutions. * Documented solutions and communicated updates clearly across teams… Show more Summary: * Spearheaded critical SLX applications used by thousands of users globally, ensuring system uptime and high availability. * Analyzed, diagnosed, and resolved technical issues promptly, meeting SLAs consistently and mitigating risks during high-priority incidents. * Collaborated effectively with stakeholders and internal teams to identify root causes of issues and implement solutions. * Documented solutions and communicated updates clearly across teams, fostering knowledge transfer. * Developed deep expertise in specific application areas, becoming a go-to resource for colleagues.Key Achievements: * Reduced overall incident volume by 60% through proactive solutions and workarounds for recurring issues. * Resolved 80% of incidents independently, significantly reducing workload on the development team. * Mentored new team members, leading to a 30% reduction in onboarding time and a 20% improvement in team performance. * Received client recognition for consistently providing prompt and effective resolutions.Key Skills Utilized: * C#, VB.Net, WinForms, .Net Framework 4.2 4.6, ASP.NET MVC, Ado.Net, Layered Architecture, MS Sql Server, JIRA, Confluence, Bit Bucket, SSRS, Service Now, ServiceLine Express, Workday * Production support, Application Maintenance and Enhancements * Root cause analysis, Code debugging * Incident management, Risk Management, Resorce Management * Communication & Collaboration, Documentation Show less

Bengaluru, Karnataka, India

Summary: * Completed a comprehensive full-stack development training program, gaining proficiency in both Java/SQL Server and .NET Core technologies. * Developed a strong foundation in 3-tier architecture principles, including database, business logic, and presentation layers. * Gained hands-on experience in Agile methodologies using Azure DevOps (ADO Boards) for user story management, sprint planning, and task tracking. * Implemented solid coding practices… Show more Summary: * Completed a comprehensive full-stack development training program, gaining proficiency in both Java/SQL Server and .NET Core technologies. * Developed a strong foundation in 3-tier architecture principles, including database, business logic, and presentation layers. * Gained hands-on experience in Agile methodologies using Azure DevOps (ADO Boards) for user story management, sprint planning, and task tracking. * Implemented solid coding practices including unit testing to ensure code quality and maintainability.Technologies Utilized: * Front-End Development: Angular (client-side framework) * Back-End Development: * .NET Core (server-side framework) * ASP.NET Core MVC (web development framework) * ASP.NET Core Web API (RESTful API development) * Entity Framework Core (object-relational mapping) * Database: Microsoft SQL Server * Development Tools: Visual Studio, Postman (API testing), npm (package manager) * Project Management: Azure DevOps (ADO Boards)Project Experience: * "Travel Away" - A full-stack application built with the aforementioned technologies. Implemented features like admin login, hotel management, travel planning, and booking functionalities based on user stories. * Employed ADO Boards for effective sprint planning and task management within a two-week sprint cycle, ensuring project deliverables were met on time. * Collaborated effectively with a team of four developers to successfully complete the project. * Incorporated unit testing to validate code correctness, improve code quality, and facilitate regression testing.Key Takeaways: * Developed a strong understanding of full-stack development principles and best practices. * Gained practical experience in Agile methodologies, including sprint planning and teamwork. * Enhanced problem-solving and teamwork skills through collaborative project development. * Acquired proficiency in unit testing for code quality assurance. Show less

Bangalore Urban District, Karnataka, India

Developed and created a Sentimental Analysis Project with the help of the Binder Script(used for binding the scripts) and appJar Customization(GUI).

Bachelor Of Engineering - Be, Computer Science

12

10