Security Supervisor
Current• Act as the primary point of contact for customers and guests, delivering exceptional customer service.• Efficiently handle and dispatch phone calls to the emergency response team and relevant authorities.• Manage access by creating new access cards for customers, contractors, and visitors, ensuring accurate record-keeping.• Skilfully deescalate and resolve customer issues to maintain a safe and welcoming environment.• Safely escort customers, visitors, and contractors to their designated access points.• Perform regular half-hourly interior patrols to enhance security measures.• Continuously monitor CCTV cameras for real-time surveillance and promptly respond to security concerns.• Accurately receive and record shipping details at designated work sites, prioritizing accuracy, and efficiency.