Lead clinical and software implementation projects, supporting health care providers in delivering care in a more efficient and effective manner. Ensure all aspects of project is met fully and is within compliance parameters. Led Ministry sponsored Medically Complex Demonstration Project (MCP) with a budget responsibility of $600,000 to provide services for high risk patients to reduce unnecessary ER visits and/or hospitalizationGather project requirements in collaboration with clients, project and technical teams and manage scope creeps with change requests Conduct project site workflow analysis to map processes for seamless change integration, and enhanced user experience and adoption Lead lessons learned sessions and perform gap analysis to gather information for recommendations for process and project improvements Represent at governance and technical/development level, by leading Steering Committee, Patient Advisory and technical discovery meetings - Health Canada Infoway CHI Projects

Managing medical malpractice claims and leading and implementing risk management initiatives across the organization to help mitigate patient/staff safety risks. Liaised with police, coroner’s office, lawyers, and regulatory bodies for requests for evidence, subpoenas, and complaints investigations.

Accountable for diversity initiatives throughout the organization. Evaluate the success of equity & inclusion strategies. Identify and help resolve conflicts within healthcare team, as well as between patients and staff. Led diversity committees and enhanced member competencies. Achieved joint funding opportunities between Osler and external partners for continuum of care for the patients.

Collaborating with ethno-specific agencies and main stream community partners, to develop overall client centered programs; and to create better understanding of diversity in the workforce

Manage cases related to motor vehicle accidents, small claims, employment and summary conviction. Hire and mentored paralegal trainees, and supervise the work of student placements, volunteers and other legal support staff. Identify and mitigate potential risks arising from client relations and Firm’s associates. Ensure day to day efficient operations of the firm.