Ramon Angulo Email & Phone Number

Phoenix, Arizona, United States

• Drive product field performance tracking and provide feedback to the plant. – Coordinate meetings with Service and Customer Validation Teams – Create and share Quality Alerts to the Quality and Manufacturing teams. – Coordinate meetings with plant quality and manufacturing teams to review the customer feedback and set corrective actions. – Analize service and warranty data, classify and assign severities to determine the top issues. – Update field issues trend charts/KPI’s – Lead the weekly meeting for field issues. – Keep updated the CPA checklist with the customer feedback. – Track the CPA findings to evaluate the containment and corrective actions effectiveness.• Collaborate closely with relevant teams to coordinate problem-solving efforts for Top Issues.• Take the lead in implementing initiatives to enhance the plant’s issue detection capabilities.• Overseeing our internal campaign tracking process, ensuring that product updates are managed effectively, minimizing disruption for our customers, and ensuring timely solutions.• Help identify opportunities for process improvement by analyzing data to determine critical areas to expend resources.• Create reports on process improvements for top management.• Review data to identify areas for improvement.

Imperial, California, United States

- Perform engineering reviews of emission sources to determine emissions levels and compliance with established requirements; conduct engineering inspections of new and existed sources and evaluate effectiveness of control equipment- Interpret and evaluate emission inventory plans and reports; review and perform engineering evaluations of industry information; estimate air pollution levels by analyzing various factors such as detailed process of proposed plants, engineering designs, equipment, installations and diagrams.- Review, update and maintain current file of State and federal requirements regarding air pollution regulations such as new pollution standards for various sources.- Support the development of plan strategy mandated by the Clean Air Act by developing a detailed analysis of air quality impact and actions needed to maintain federal and State air quality standards.- Compile information and prepare and maintain a variety of records, reports and files related to air pollution, compliance, applications and assigned activities; assist with the preparation of staff reports for presentations to the Hearing Board.

Mexicali Y Alrededores, México

- Successfully implemented a lean manufacturing and six sigma program utilizing root-cause analysis and DMAIC methodology, resulting in cost savings of over 5 million dollars.- Led a multi-disciplinary team to improve efficiency in the production line, resulting in a 20% reduction in truck hours, and a Return of Investment (ROI) of over 2 million dollars.- Continuously led workshops to find root cause, using 5 Why’s, Plan Do Cause Act (PDCA) to implement quick solutions for everyday manufacturing issues.- Designed and implemented custom databases and programs to track and analyze production trends and identify opportunities for improvement across multiple assembly lines. - Designed and modified assembly lines to ensure a productive and efficient layout, such as the implementation of a new post-production process flow to reduce standard truck hours and create a new recovery process to standardize operations.- Developed and implemented new technology to control COVID-19 cases, including new protocols, centralized database, application and interface development.

Mexicali Y Alrededores, México

- Developed and maintained an efficient production schedule, considering factors such as materials availability, employee resources, and cost.- Led a team of production associates to achieve production objectives and maintain high standards of quality.- Implemented effective schedules and staffing plans to meet production requirements, and kept thorough records and documentation to track performance and progress.- Carried out supervisory responsibilities, including hiring, training, and directing associates, in line with company policies and procedures.

Mexicali Y Alrededores, México

- Analyzed and compiled data from multiple sources to support business decisions and drive continuous improvement.- Provided insightful and actionable analysis to upper management, including trends, opportunities, and areas for improvement.- Automated data processing and reporting through the development of custom queries and reports in Microsoft Excel.- Proactively identified emerging trends and patterns through data analysis and shared insights with stakeholders to support decision-making.

Estados Unidos

- Provided technical support to warehouse employees for hardware and software issues, including PC, networking, and printers.- Developed and maintained standard work documentation for IT operations and processes.- Analyzed and resolved complex technical issues, including those related to service requests and incident tickets.- Utilized SQL to create custom reports and dashboards, enabling data-driven decision-making and performance tracking.

Guadalajara Y Alrededores, México

- Plan, prepare and execute strategic deals in complex sales cycles.- Provide complete and appropriate solutions to boost revenue growth and profitability.- Establish, develop, and maintain positive business and customer relationships.

Diplomatura, Information Technology, Applied Data Science

Master'S Degree, Industrial Engineering

Computer Science Engineer