Ramón D. Balsa-Kerr Email & Phone Number

Greer, South Carolina

Greenville, South Carolina Area

Puerto Rico, U.S. Virgin Islands, North Carolina, New Jersey And Texas

Over 10 years of proven experience providing non-medical counseling services to the service members and their families, across all branches of the military. Worked diligently with clients to provide counseling and support on topics such as marital/relationship difficulties, stress management, parenting skills, emotional wellbeing, deployment cycles grief/loss, substance/alcohol abuse, and resiliency. Effectively contributed to the success of the $1.5bn government contract by exhibiting solid commitment and integrity while addressing the emotional and psychological wellbeing of the service members and their families. Consistently recognized by supervisors and leadership for outstanding services and support. Awarded “Challenge Coins” on various occasions by multiple military leaders. Enhanced and supplemented the delivery of support services by cultivating collaborative relations with commanders, non-commissioned officers, chaplains, Family Readiness Groups and military community agencies. Consulted with, trained and developed military commands and service providers with approved educational material. Partnered with and improved activities of Service Family Centers, Guard, and Reserve components, unit family support staff officers, and other programs. Built coalitions and connecting Federal, State, and Local resources to support the service members and their families.

Guaynabo, Pr

Hato Rey, Pr

Coordinated the utilization management criteria by interacting with utilization management departments, psychiatrists and medical directors to obtain initial, concurrent and ex-post facto reviews on members to assess medical necessity for hospital stays including length of stay and level of care. Drove precision and cost-effective practices by devising robust metric tools to help identify key issues to leverage decision-making process regarding responsibilities. Conducted onsite accurate contemporaneous and retrospective reviews, staying abreast of all documentation required for a multitude of cases such as mood disorders, substance/alcohol abuse, and psychotic disorders while applying psychopharmacological and clinical knowledge. Regularly communicated information to the APS staff concerning number of members currently receiving inpatient psychiatric services at certain designated hospitals while reporting under and overutilization of medical services.

San Juan, Pr

Delivered a wide range of services to adolescent high school dropouts within an advanced academic program in a non-profit organization, with a primary goal to develop each individual’s potential, and to help them achieve their academic goals. Guided and counseled participants regarding their career options and academic aspirations using diverse assessment tools such as the MBTI and “Inventario de Intereses Vocacionales de Cirino”. Organized effective workshops to develop communication skills, emotional responsibility, job-related skills, self-awareness and control, and computer skills. Leveraged learning styles, Bloom’s Taxonomy and Myers-Briggs Type Indicator concepts to create strategies to enhance the learning process for the participants while guiding them through their academic and vocational desires. Facilitated and helped to develop the current academic model through weekly discussions and consultations as well as monthly workshops, which primarily focused on a constructivist and multimodal approach towards learning.

Lancaster, Pa

Delivered individual therapy sessions to Hispanic adolescents with various behavioral and emotional disorders employing different therapeutic models. Conducted psychological/psychometric assessments and evaluations of clients to determine the type of services and interventions to be utilized (Family, individual, group, medical and/or psychiatric). Developed and reviewed comprehensive treatment plans ensuring attainment of long- and short-term goals. Monitored and recorded behavioral, cognitive and affective observations of the patients through progress notes. Educated and orientated parents about their child’s diagnosis, treatment options, goals and discharge plans.

Bayamón, Pr

Coordinated the assessment and recommendation of services offered by the hospital/agencies in line with clients’ condition, including biophysical, psychological, and age-specific needs. Conferred with clients and family members to discuss treatment options, patient’s bill of rights and confidentiality notices while offering estimates regarding the length of stay as an inpatient depending on the clients’ condition. Effectively handled psychological emergencies via crisis phone line, admissions area, and throughout the facility.

Bayamón, Pr

Delivered effective mental health care by applying a variety of psychological theories in the development and implementation of therapeutic activities to be used with diverse psychiatric disorders. Assisted in crisis management with high-risk patients exhibiting suicidal, homicidal and aggressive behaviors, using non-violent physical interventions, empathy and listening skills. Addressed patient’s psychological, emotional and physical needs, individually and in group settings. Cared for various patient populations, including geriatrics, children, adolescents, adults exhibiting affective, acute, and substance abuse disorders. Counseled and educated patients with depression, bipolar disorder, Alzheimer’s disease, oppositional defiant disorder, schizophrenia, PTSD, substance, alcohol, and prescription drug abuse. Selected to be the designated representative of psychology technicians at the facility in the implementation of enhancement of care strategies in conjunction with the multi-disciplinary team.

Master Of Arts - Ma, Counseling Psychology

Bachelor Of Arts - Ba, Psychology