Ramon Bertoloni Email & Phone Number

Highland Park Village Dallas, Texas, États-Unis

* Support a best in class level of customer service through extensive product knowledge.* Consistently meet sales and Key Performance metrics as established by Store Management.* Take ownership for the customer experience at the store by providing customized relationship with clients.* Emulate the brand aesthetic and embody a strong sense of fashion.* Maintain a one company/one experience perspective in all customer service interactions.* Provide assistance with floor sets, window changes and other merchandising expectations where necessary.

Paris, Île-De-France, France

* Maintain store cash handling records, reports and opening and closing procedures.* Review merchandise orders and inventory levels for accuracy and consistency.* Implement inventory procedures and inventory control program.* Ensure visual standards are appropriate and support the brand image.* Develop information on retail customers to enhance sales.* Participate in staffing decisions including discipline, training, assignment and termination.* Create a productive work environment through consistent coaching and training of the Sales Consultants.* Evaluate daily operations on an ongoing basis and make recommendations/initiates action to enhance productivity, efficiency, effectiveness and profitability.

Paris, Île-De-France, France

* To be aware of the weekly shop sales targets and to actively work towards achieving these set financial targets.* To have full product knowledge of items within a specific area and to maintain a high standard of product knowledge throughout the shop.* To ensure a high level of customer service is maintained at all times.* To ensure that in liaison with the Shop Manager and Assistant Manager; product training is given to the Retail Sales Staff regarding their specific area and that this training is ongoing throughout the year.* To ensure that stock quantities are at the desired levels with regards to replenishment and re-ordering.

Paris, Île-De-France, France

* Model exemplary customer service practices for staff to increase employee productivity. * Establish and maintain long term customer relationships.* Personalize shopping experiences for customers to ensure high levels of satisfaction.* Help implement all visual merchandising standards and operational direction. Ensure that standards are being followed including floor sets, cleanliness, marketing, signage and sales promotion. Help create merchandise presentations and displays that have impact, are customer focused and maximize sales.* Delegate tasks and work load appropriately and effectively.* Coordinate with general manager to recruit talent to meet staffing needs.

Paris, Île-De-France, France

* To demonstrate to employees the meaning and importance of customer service by role modeling.* To have the ability to develop and maintain long term customer relationships.* To be personally available to all customers to communicate and identify their needs and address their questions and concerns.* To help implement all visual merchandising standards and operational direction. Ensure that standards are being followed including floor sets, cleanliness, marketing, signage and sales promotion. Help create merchandise presentations and displays that have impact, are customer focused and maximize sales.* To help ensure Bulgari’s image and work environment is within company standards at all times.* To be responsible for accountability and opening and closing.* To effectively communicate with general manager and staff on a daily basis.* To follow all company policy and procedures and ensure documentation is according to compliance standards.* To delegate tasks and work load appropriately and effectively.* To inspire employees to contribute to the overall productivity.* To work with General Manager to identify and recruit talent to meet the staffing needs.