Ramon Echeverria Email and Phone Number
Ramon Echeverria personal email
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Full Stack Developer and former Human Resources Assistant with a background in retail management. Most recently, directly worked with Directors and Leads on Employee Development ranging from expanding roles within a team to hiring/interviewing new hires to manage growing workflow of that department. Previous roles have emphasized operations, training and meeting specific department and company wide goals. Also, I've empowered others to take on management roles through clear expectations and goal setting.
Form Marketx (Formerly Gospotcheck)
View- Website:
- gospotcheck.com
- Employees:
- 132
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Senior Technical Support EngineerForm Marketx (Formerly Gospotcheck) May 2023 - Present
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Support EngineerForm Jun 2021 - May 2023-Manage communication between Users/Clients and Product Owners/Engineers.-Investigate issues affecting users of our platform and associated applications - Web, Mobile(iOS, Android).-Provide troubleshooting steps to internal Support Analysts when communicating with users to gather more or help resolve localized issues. -Provide detailed investigation notes and breakdowns of reported incidents of user issues for further investigating or escalation to the engineering team.-Track, update and communicate updates/releases to the Support Team to enable clarity of changes or software fixes to users.-Provide feedback and alternatives for current practices and upcoming workflow changes. -
Employee Resources LeadAdafruit Industries Jan 2018 - Feb 2020Nyc-Worked with Directors and Team Leads to identify needs for specific teams and departments which would include individual team member development and possible new hires. -Organized and conducted interviews for open roles, and provided feedback for next steps in the application process. -Managed Employee new hires, transitions, reviews, team development and terminations.-Provided additional support for time clock and payroll system, benefit inquiries and employee relations. -General projects ranging from data collection to assistance with company events and training. -
Gathering Team LeadAdafruit Industries Apr 2016 - Jan 2018Greater New York City Area-Optimized general workflow and organization within Gathering Dept, through task management, team development and organizational infrastructure. -Communicated within the Shipping Group and Adafruit, in order to help meet daily and future demands of Gathering.-Continued professional development of the team through training, goal setting and promotions
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Gathering Personnel LeadAdafruit Industries Nov 2015 - Apr 2016Nyc-Managed training and development of new hires and current team members.-Communicated with various leads and departments to prioritize daily goals and workflow.-Handled scheduling of staff and follow ups/check ins with team members
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Gathering LeadAdafruit Industries Oct 2015 - Nov 2015Nyc-Coordinated with Leads in various departments to prioritize tasks to ensure shipping deadlines were met for the day.-Reassign tasks and staff to enhance workflow and aid other departments
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ShipperAdafruit Industries May 2015 - Oct 2015Nyc-Maintained consistent performance metrics on a daily, weekly and monthly basis.-Knowledge of the internal guides and shipping techniques.-Assist In Gathering Department as needed.
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GathererAdafruit Industries Feb 2015 - May 2015Nyc-Gathered products for orders and delivering them to the shippers. -Quality Assurance of large orders and basic product prep work.
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Assistant Manager/ Customer Service LeadHarmon Face Values Nov 2009 - Feb 2015Long Island, Ny-Train and develop new hires and current staff to company standards.-Cultivate an environment that adheres to corporate expectations of customer service at a store level.-Ensure standard operating procedures and deadlines are met in regards to rtv compliance, damages and misc. company protocols.-Scheduling Staff to meet corporate payroll and individual store needs.-Merchandise products based on seasonal volume, promotional campaigns and sales goals. -Provide direct feedback and assistance to the Store Manager and Corporate Management.
Ramon Echeverria Skills
Ramon Echeverria Education Details
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Full Stack Immersive Program -
English Language And Literature, General
Frequently Asked Questions about Ramon Echeverria
What company does Ramon Echeverria work for?
Ramon Echeverria works for Form Marketx (Formerly Gospotcheck)
What is Ramon Echeverria's role at the current company?
Ramon Echeverria's current role is Senior Technical Support Engineer I FORM: The Digital Assistant for the Frontline.
What is Ramon Echeverria's email address?
Ramon Echeverria's email address is ra****@****ail.com
What schools did Ramon Echeverria attend?
Ramon Echeverria attended Flatiron School, Pace University.
What skills is Ramon Echeverria known for?
Ramon Echeverria has skills like Customer Service, Microsoft Office, Sales, Retail, Leadership, Training, Troubleshooting.
Who are Ramon Echeverria's colleagues?
Ramon Echeverria's colleagues are Miles J., Emily Ford, Ljiljana Bozickovic, David Bergner, Franco Mendez, Kateryna Lytvyn, Roman Klos.
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