Ramon Garcia

Ramon Garcia Email and Phone Number

Director of IT @ BTS
United States
Ramon Garcia's Location
United States, United States
Ramon Garcia's Contact Details

Ramon Garcia work email

Ramon Garcia personal email

About Ramon Garcia

With demonstrated success in the configuration, installation, and administration in Windows and Linux, including engineering for enterprise infrastructure for a Global 100 company, I have influenced business growth through innovative IT transformation. In fast-paced, ever-shifting environments, I deliver business solutions with state-of-the-art technologies, aligning system hardware, operating systems, software systems, and peripherals with organizational protocols, optimizing ongoing network design, and ensuring maximum security for confidential data.As an engaging communicator with a proven track record in collaboration, my focus on building strong professional relationships has been a beneficial asset throughout my career. I adamantly promote cooperation, respect, accountability, and receptivity, giving credit where deserved and leading by example, contributing to a corporate culture of collaborative teamwork where everyone invests in the overall success of the organization. My partnering with leadership results in IT alignment with organizational objectives, adding to the bottom line.Professional Development:Windows PowerShell v4.0 for the IT Professional Part 1 and Part 2Microsoft Azure Information Protection, Microsoft Azure - Infrastructure as a ServiceOffice 365 Exchange Online: Administration and Configuration, Office 365 Exchange Online: Troubleshooting.Fundamentals of Windows Server 2008 Network Infrastructure and Application PlatformImplementing & Managing MS Server Virtualization, Implementing & Managing MS Desktop VirtualizationIntroduction to Installing and Managing Microsoft Exchange Server 2007 SP1Managing Messaging Security Using Microsoft Exchange Server 2007Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010Designing And Deploying Messaging Solutions with Microsoft Exchange Server 2010 Service Pack 2Configuring and Troubleshooting Windows Server 2008 Active Directory Domain ServicesConfiguring and Troubleshooting Identity and Access Solutions with Windows Server 2008 Active Directory.Implementing Microsoft Windows 2000 Professional and ServerManaging a Microsoft Windows 2000 Network EnvironmentImplementing a Microsoft Windows 2000 Network InfrastructureImplementing & Administering Microsoft Windows 2000 Directory ServicesDesigning a Microsoft Windows 2000 Directory Services InfrastructureDeploying & Managing Microsoft Internet Security & Acceleration Server 2000MS Certificate Training: Expert Track: Updating Systems Administrator & Engineer Skills from Windows 2000 to 2003

Ramon Garcia's Current Company Details
BTS

Bts

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Director of IT
United States
Ramon Garcia Work Experience Details
  • Bts
    Director Of It
    Bts
    United States
  • Bts
    Director Of It
    Bts Jan 2023 - Present
    Miami, Fl, Us
  • Telefonica
    It Manager
    Telefonica Dec 2019 - Aug 2023
    Madrid, Es
    • Directed operations to maintain updated and safe work environment for Windows 10 and Linux OS workstations through administration tools such as SCCM, BigFix, Splunk, Panda Security, McAfee EPO, CyberArk, and Desktop Authority • Led changes of IT infrastructure services for various headquarters and work offices in United States and South America • Oversaw budget management and preparation of new contracts and service renewals for IT • Processed and documented request for proposals (RFP’s) for all IT services • Managed escalation of problems and requirements via BMC Remedy integrated into internal ticket management solution • Supervised installation, configuration, maintenance, and troubleshooting of complex Directory Services, DNS, Failover Cluster services, and Windows Server versions 2008, 2012, 2016, and 2019 • Oversaw building and maintenance of servers running Window Server, including versions 2008, 2012, 2016, and 2019 • Managed and configured DNS, DHCP, and SMTP on Windows Servers • Communicated and reported to Level III support and upper management • Managed and maintained Certification Authority Servers (Root CA Server) • Supervised installation, configuration, and troubleshooting of IBM/Dell/HP hardware rack and blade servers • Managed Microsoft Active Directory and integration with other systems • Conducted security updates for workstations and servers by utilizing Microsoft SCCM and IBM BigFix • Managed all print and file servers • Spearheaded daily activities for desktop support groups in various locations in United States and South America
  • Telefonica
    Windows Exchange System Engineer
    Telefonica Feb 2018 - Dec 2019
    Madrid, Es
    • Provided Windows Exchange Systems administration / engineering for enterprise infrastructure of Global 100 company • Oversaw internal and external customer systems providing Level III support, service restoration and problem resolution, change control and deployment, and project integration for development, test, and production environments • Analyzed current resources and trends to facilitate planning for long-term performance and server expansion • Directed installation, configuration, maintenance, troubleshooting, and resolution of complex Directory Services, DNS, Failover Cluster services, and Windows Server 2003R2, 2008R2, 2012R2 environment • Oversaw Exchange Server 2007/2010/2013 installation, performance, troubleshooting, and problem-solving in Enterprise class environment, performing maintenance such as Windows updates, service packs, and rollup upgrades • Resolved complex problems related with Databases and Exchange Information Store and other related services with replication such as manually seeding the DAG databases for each dag member • Installed and maintained Exchange SSL Certificates at Exchange server level (CAS Role) and Outlook Client • Resolved problems with OWA/OAB and Outlook 2007/2010/2013 related to Exchange with Remote Connectivity Analyzer • Conducted Remedy Service Center ticketing for incident management, service request, and change request • Performed Virtual Machine administrative duties including creating VMS, configuring and migrating vMotion from one host to another, creating Snapshots, setting hosts in maintenance mode, and troubleshooting problems in Virtual Machine • Resolved Windows Backup and Restore issues
  • Telefonica
    It System Administrator
    Telefonica Mar 2015 - Mar 2018
    Madrid, Es
    • Planned OPEX/CAPEX budget for IT Department • Managed user environment by actively monitoring and reporting corporate servers and workstation using McAfee EPO, BigFix, Alien Vault, and Splunk • Managed and maintained Microsoft Lync Server 2010 and 2013 • Configured and maintained Cisco Unified Communications Manager (SCCP) (Call Manager) and WebEx Collaboration Tools Administration • Created reports using FAAST (Eleven Paths) to detect weaknesses and vulnerabilities • Collected and managed logs using Alien Vault and Splunk for security analysis • Developed reports and monitoring environment using Nessus (tenable) vulnerability management • Directed configuration and administration of vSphere ESX and VMware ESX • Oversaw help desk trouble ticketing system including REMEDY, MAGIC, and JIRAI • Provided on site and remote end user support for Win 10, 8, 7, Vista, and XP • Functioned as IT Team Leader for Desktop Support Team
  • Business Telecommunications Services
    Network Administrator- It Manager
    Business Telecommunications Services Feb 2005 - Mar 2015
    Miami, Fl, Us
    • Performed network administration duties, including hardware installation and configuration for HP, Dell, Sun Micro Station and MAC using LINUX, Windows Server 2012 and 2008, and MAC OS Server • Implemented and configured Active Directory services on Windows 2003 and 2008 server • Oversaw installation, configuration, and maintenance of Asterisk PBX System (Linux) / Cisco IP Phones using TFTP Servers • Led Network Operation Center (NOC) Routing VoIP Traffic using Excel Switch Software, NACT, and Entice Software • Administered Messaging Systems using Microsoft Exchange Server 2003, 2007, 2010, and Mac Mail Server • Installed and configured Interconnecting Cisco Routers (VoIP) • Oversaw installation and maintenance of Ethernet LAN, fiber cabling, DSX, T1, E1 at NAP De Las Americas Colocation
  • Vcv Communications, Inc
    Network Operation Center Technician
    Vcv Communications, Inc Aug 2003 - Feb 2005
    • Installed and configured Cisco routers and interconnecting Cisco routers (VoIP) • Served as Network Administrator for servers, PCs, cabling, and software • Installed and maintained cabling DSX, T1, E1, etc.

Ramon Garcia Education Details

  • Instituto Universitario De Tecnologia
    Instituto Universitario De Tecnologia
    Computer Science

Frequently Asked Questions about Ramon Garcia

What company does Ramon Garcia work for?

Ramon Garcia works for Bts

What is Ramon Garcia's role at the current company?

Ramon Garcia's current role is Director of IT.

What is Ramon Garcia's email address?

Ramon Garcia's email address is re****@****ail.com

What schools did Ramon Garcia attend?

Ramon Garcia attended Instituto Universitario De Tecnologia.

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