Ramon Karanja Gitau Email and Phone Number

-to deliver and increase profitability, business, and market share growth, product penetration, sustained business and banking operations, and exemplary customer experience. Among other deliverables, the role is responsible for managing and maintaining relationships with key/strategic stakeholders.providing free insurance quotations-providing financial advisory services-mitigating risks through insurance products-free education and awareness campaigns on benefits of insurance and investment/asset protection

• Marketing Sacco products such as loans and membership and Closing sales of the loans and memberships• Developing and implementing sales and marketing strategies and campaigns to promote company products • Responsible for selling Sacco products and meeting customer needs• Established, developed and maintained positive business and customer relationships• Reached out to prospects through cold calling• Developing and implementing marketing strategies and campaigns to promote company products and services.• Conducting market research to identify trends, customer needs and competitor activities, and using this data to inform marketing strategies.• Managing social media accounts and developing social media strategies to drive engagement, awareness, and sales.• Creating and distributing content across a variety of platforms and channels, including email, web, social media, and traditional advertising.• Monitoring and analyzing website and social media analytics to identify areas of improvement and opportunities for growth.• Developing and maintaining the company's brand, ensuring consistency across all marketing materials and channels.• Developing and maintaining relationships with customers and key stakeholders, through events, webinars, and other outreach initiatives.• Created content such as E-shots and E-Videos for the company.• Customer Care Service through IVR Call management system.• Enrolled potential members into Safaricom Sacco• Marketing of Loans and Selling of Loans to Sacco members.• IT Support

-prospecting and lead generation-meeting sales quotas and customer retention-excellent customer service-premium growth through bundling of insurance products-analyzing market trends and developing strategic plans to grow sales volume-market activations and trainings-cold calling and networking-ensuring product offerings meet customer needs-resolving customer complaints through customer care.-

-preparing quotations for all classes of insurance.-new business through market activations, intermediaries, prospecting-negotiating for competitive rates on behalf of intermediaries, clients and business members-training of agents on existing and new insurance products and services-building relationship through quality service -meeting sales targets for both new business and renewals -meetings with underwriters for medical, motor, last expense quotations-issuing/emailing policy documents to clients -issuing motor certificates and- providing solutions to client queries and complaints-reminder to clients for timely premium collection

during my time in employment i has an opportunity to work in the corporate affairs department. i coverd the following arears the organization structure, terms and conditions of service, tourism act 2011, manual and quality policy, payment of invoices, bank reconciliation, preparation of journal vouchers, posting of revenue receipts, penalties and arrears to the online system, revenue collection, internal audit processes, corporate affairs processes.