• Enhanced the capabilities of both new and established sales staff through targeted training programs specific to manufactures and dealer groups, process optimization and personalized coaching. • Provided support to the sales desk through assistance with closing sales, offering sales support, and structuring of deals that accommodate the financial interest of both the clients and the organization.• Conducted thorough screening, interviewing, and evaluation of prospective employees to ensure their readiness for the role and fit with the company culture.• Managed the selection and procurement of new car inventory valued over $10 million, including customizing factory allocated units and choosing an appropriate mix of PIO (Port Installed Objectives), to meet market demands and achieve optimal inventory turnover rates.• Demonstrating proficiency with dealership management systems such as Darwin Automotive Modern Retail tool, CDK /E-lead CRM, Cox Automotive VAUTO/Provision vehicle inventory tools, Access Audi manufacture portal and Audi Financial Services Dealer Extranet and Audi Direct. • Achieved a store record with year-end gross profit of $1,176,489.22 in 2022• Achieving the #1 ABS (Audi Brand Specialist) ranking storewide storewide for both 2022 and 2023, with sales of 185 units in 2023, surpassing the store average by 45 units. • Securing a position in the top 10% nationally among sales representatives at #395 of out 3666 representatives.• Maintaining the highest gross earning for an ABS storewide, including setting a store record for new car gross profit of $63,597 in June of 2022 and a record payable gross per unit of $3150 across 19 units in the same month.•Employing effective closing techniques to achieve conversion ratios of 14.39% in 2022 and 17.65% in 2023 significantly above industry average. • Attaining a Customer Satisfaction Index (CSI) score of 4.88 out of 5.0 for 2022, exceeding the national average.

Territory Sales Manager (2014 – 2016) • Promoted to this higher-level territory sales position covering the Florida market that included retaining all prior Marketing Rep responsibilities. Managed territory responsibilities for retail base, production, regulatory compliance, onboarding, training, distribution of marketing support/dollars, and trade show/promotion planning. • Earned the “Unbiased Touch Judge Award” in 2013 – Top area manager for targeted retail engagement. Developed the highest number of quality business partners and the largest growth in the designated territory. • Ranked in the top 3 of a 10-person national sales team in 2014, 2015, in 2016. • Achieved the lowest territory loss ratio from 2014 to 2016, with an average loss ratio of 53%. • Top Florida Territory Manager for prospect cultivation, with a conversion rate of over 60% in 2015 and 2016. • Exceeded expectations for sales development and production of vehicle protection products for the highly competitive South Florida (Big 3) and West Coast Florida region, consisting of a network of independent insurance brokers, OEM dealership F&I representatives and wholesale/used vehicle centers. Territory Marketing Representative (2012 – 2014). • Increased sales production by 700% during first year from 94 to an average of 822 policies per month by managing a large territory covering West Central Florida with 150+ retail locations.• More than tripled active producer ratio from 20% to 68% within the first year.• Guided retail base through merger and re-branding efforts from Peachtree Casualty to Personable Insurance.

Sales Agent• Generated substantial growth, secured new accounts, and consistently exceeded expectations for automotive financial products sales (auto insurance, auto loan/lease coverage, and customized parts/equipment coverage).• Ranked #1 in quote-to-policy conversions in the US with an average conversion rate of 30.27% in 2008, 2009, and 2010. • Achieved a 97.6% policy retention rate for 2009 ranking in the top tier of agents in the US. • Awarded Presidents Club every month, as a top 10% Sales Agent from 2008 to 2010.• Mentored, coached and developed newly hired sales agents.