Dunkin KSA- Shahia food limited companyService Crew/Barista/Cashier(March 2023 - Present)providing exceptional customer service by greeting, assisting, and attending to customers’ needs promptly and courteously Take and process customer orders accurately and efficiently.Prepare and serve food and beverages according to company standards and recipes.Maintain cleanliness and hygiene standards in all areas of the restaurant, including dining areas, kitchen, and restrooms.restocking inventory ,maintaining proper stock levels. and assisting in monthly inventory Handle cash and electronic transactions accurately, including operating cash registers and POS systems.Adhere to all food safety regulations and guidelines to ensure the safety of customers and coworkers. Assist in other tasks and duties as assigned by management to support the smooth operation of the restaurant.Teletech Philippines - FINANCIAL ANALYST (KYC/KYB) (May 2021 - February 2023)-Primarily involved in doing KYC/KYB/AML/FinCrime checks-Onboarding process for customers and businesses-Conduct reviews of information submitted against supportingdocuments uploaded (Company structure information(incorporation, registered address, director and shareholder),personal address, nature of business and Government IDs)-Understand and implement KYC standards, guidelines, policies andprocedure-Identify and report fraudulents/red flags activities-Reviewing customer information and account openingrequirements to ensure with the KYC/KYB policies, proceduresand guidelines based on procedure and confluence pageTeletech Philippines - TECHNICAL SUPPORT — IHD(May 2021 - Present) -Troubleshooting technical issues, diagnosing and repairing faults-Assisting members to navigate and recover their accounts-Verification of Members' statusAnglo-Eastern Crew Mgmt. Philippines Inc. - ABLE BODIED SEAMANJune - November 2018 / February - May 2019-Stand watch as helmsman and lookout-Performing gangway/anchor watch, general maintenance, upkeepof materials and equipments in the deck department-Overall maintenance (Ship's metal structures, lifeboats, rescueboats & life rafts)-Deck machinery operations; Cargo gear operations-Navigation of ships-Diving crew assistance-Manning helidecks as fire part