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Product Manager at Ticket, the revolutionary company of benefits, with experience leading teams through agile methodologies, solving user's problems connecting business goals, technology and design. With international experience, have worked for more than 5 years for multinationals and startups on project management, digital products, e-commerce and operations. Entrepreneur, founder FDG Transport, a canadian transfer company that makes personal rides more affordable and better experienced. Passionate about travelling and looking for a next step for an international career.
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Product ManagerTicket Jan 2022 - May 2022São Paulo, BrazilLeading the “Rewards” product from Edenred PM of 1 squad, led product-development lifecycle focused on sellers onboarding. - Studyed international cases from Edenred and developed improvements to Rewards. - Established and executed OKR-driven roadmaps using agile methodology. - Collaborate cross-functionally with UX, engineering and business teams to identify opportunities and execute solutions to increase conversion rate to cart, improve user experience and page performance. - Deep understanding of users' pain points and customer journey through research and data analysis, leveraged A/B testing and benchmarks to concept improvements of high impact. - Use of data to breakdown problems in structured ways and implementation of assertive solutions to ensure product quality, availability and performance. - Management of internal and external stakeholders, also responsible for measuring and communicating product results. -
New Product Innovation AnalystTicket Dec 2020 - Jan 2022São Paulo, BrazilMain responsibilities: - Research to discover new opportunities in the market; - Definitions of value propositions and product / service features; - Product / Service offers for each customer profile and market segment; - Preparation and presentation of Business Plan to the board of directors; - Conducting usability testing; - Pilot with client; - Process and project management; - Product backlog management and definition of MVP (Minimum Viable Product); - Support in the communication strategy; - Market launch and distribution strategy; - Weekly reports for monitoring results / indicators; - Sales and service training. -
Business DevelopmentEquilíbrio Esportes Feb 2020 - Oct 2020Sao Paulo, Sao Paulo, Brazil- Ensure fulfillment of project targets;- Manage relationship with internal customers;- Identifying, prioritizing and impacting key business opportunities;- Ensure the use of strategic sourcing processes, best practices, and creative thinking.- Contribute to the cost savings through process efficiency:- Responsible for initiate and develop the SCRUM Methodology.
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BuyerEquilíbrio Esportes Nov 2018 - Feb 2020São Paulo Area, Brazil- Accurate and timely processing of all purchase orders according to our internal standard process;- Manage the day-to-day business relationship with key suppliers through supporting activities including ordering, communication of demand / volume / delivery time changes, issue resolution, sharing of costumer feedback, follow up on backorders, etc;- Responsible to develop a strong understanding and knowledge of suppliers and your capabilities as well as tracking their performance: * Supplier such as: -- Winners Brasil (Salomon) -- Drastosa (Columbia) -- DX-3 -- Compressport -- NTK (Camelbak, Aztec, Guepardo and Nautika) -- FILA -- Osprey -- Petzl -- LUPO -- Skechers- Main responsible to resolve problems within the Purchase to Pay process.
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FounderFdg Transport Nov 2013 - Jan 2018Toronto, Canada AreaSmall company created back in 2013 dedicated to provide a better services for newcomers to Canada.Focused on give the best experience for new students, workers and travellers to Canada, our job is to provide transport from the airport to your final destiny (and vice-versa) with total respect and support with culture, language and advices to have the best experience during your stay. Main role:-Management, prospection of new clients and partners; -Negotiations with Brazilians and Canadians Travel Agencies; -Fleet management of 10 drivers with route management and customer scheduling; -Structuring of monthly services report.
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Senior Logistics AnalystIntegra Solucoes Em Logistica E Transporte Apr 2011 - Apr 2013Guarulhos, São Paulo-Purchasing Management: quotation, cost negotiation, contract closures, tracking of payment and receipt’s transactions, with third parties and clients;-Supervision of all areas within the logistics (team of 8 people), ensuring operational compliance according to internal and external standards, policies and procedures;-International account management: customer service, process management to receive international products and leadership of three unique employees;-Analysis and stock control (using Artemis’ system), physical and cycle inventory management;-Receipt of material and fiscal conference;-Identification of process optimization opportunities, to reduce costs and improve operations. -Projects developed and implemented:-Implantation of the CTD (Customs Transit Declaration) regime: being responsible for all necessary bureaucratic process (collection and completion of documentation, negotiations with the Internal Revenue Service, Custom Broker and Santos’ Seaports). (2012)-System Optimization to carry out digital negotiation of deliveries, directly with the customer - developed in partnership with Artemis. (2012)-Development of retractable crawlers to connect the loading/unloading area to the storage area. (2011)
Ramon Lima Skills
Ramon Lima Education Details
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Financial Markets -
Inclusive Leadership: The Power Of Workplace Diversity -
Udemy AcademyThe Complete Oracle Sql Certification Course -
Udemy AcademySap Mm -
Udemy AcademyGoogle Ads + Google Shooping + Youtube -
Udemy AcademyMicrosoft Excel - Advanced Excel Formulas & Functions -
International Business -
International Commerce -
Senac São PauloLogistics, Materials, And Supply Chain Management -
Spt Cia ManagerBusiness Administration And Management, General -
Spt Cia ManagerLogistics, Materials, And Supply Chain Management
Frequently Asked Questions about Ramon Lima
What is Ramon Lima's role at the current company?
Ramon Lima's current role is Product Manager | Scrum | Ágil | E-commerce | Six Sigma | Kaizen.
What is Ramon Lima's email address?
Ramon Lima's email address is ra****@****ail.com
What schools did Ramon Lima attend?
Ramon Lima attended Yale University, University Of Colorado, Alura, Udemy Academy, Udemy Academy, Udemy Academy, Udemy Academy, Ilac International College, Uninove - Universidade Nove De Julho, Senac São Paulo, Spt Cia Manager, Spt Cia Manager.
What skills is Ramon Lima known for?
Ramon Lima has skills like Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Powerpoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Negotiation.
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Ramon Lima
Talent Acquisition Consulting | Analista De Comportamento Humano | Administrador | Gestor ConsultoriaBelém, Pa -
1hotmail.com
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1diversey.com
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Ramon Lima
Rio De Janeiro, Rj
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