Ramon Lima Email & Phone Number

São Paulo, Brazil

Leading the “Rewards” product from Edenred PM of 1 squad, led product-development lifecycle focused on sellers onboarding. - Studyed international cases from Edenred and developed improvements to Rewards. - Established and executed OKR-driven roadmaps using agile methodology. - Collaborate cross-functionally with UX, engineering and business teams to identify opportunities and execute solutions to increase conversion rate to cart, improve user experience and page performance. - Deep understanding of users' pain points and customer journey through research and data analysis, leveraged A/B testing and benchmarks to concept improvements of high impact. - Use of data to breakdown problems in structured ways and implementation of assertive solutions to ensure product quality, availability and performance. - Management of internal and external stakeholders, also responsible for measuring and communicating product results.

São Paulo, Brazil

Main responsibilities: - Research to discover new opportunities in the market; - Definitions of value propositions and product / service features; - Product / Service offers for each customer profile and market segment; - Preparation and presentation of Business Plan to the board of directors; - Conducting usability testing; - Pilot with client; - Process and project management; - Product backlog management and definition of MVP (Minimum Viable Product); - Support in the communication strategy; - Market launch and distribution strategy; - Weekly reports for monitoring results / indicators; - Sales and service training.

Sao Paulo, Sao Paulo, Brazil

- Ensure fulfillment of project targets;- Manage relationship with internal customers;- Identifying, prioritizing and impacting key business opportunities;- Ensure the use of strategic sourcing processes, best practices, and creative thinking.- Contribute to the cost savings through process efficiency:- Responsible for initiate and develop the SCRUM Methodology.

São Paulo Area, Brazil

- Accurate and timely processing of all purchase orders according to our internal standard process;- Manage the day-to-day business relationship with key suppliers through supporting activities including ordering, communication of demand / volume / delivery time changes, issue resolution, sharing of costumer feedback, follow up on backorders, etc;- Responsible to develop a strong understanding and knowledge of suppliers and your capabilities as well as tracking their performance: * Supplier such as: -- Winners Brasil (Salomon) -- Drastosa (Columbia) -- DX-3 -- Compressport -- NTK (Camelbak, Aztec, Guepardo and Nautika) -- FILA -- Osprey -- Petzl -- LUPO -- Skechers- Main responsible to resolve problems within the Purchase to Pay process.

Toronto, Canada Area

Small company created back in 2013 dedicated to provide a better services for newcomers to Canada.Focused on give the best experience for new students, workers and travellers to Canada, our job is to provide transport from the airport to your final destiny (and vice-versa) with total respect and support with culture, language and advices to have the best experience during your stay. Main role:-Management, prospection of new clients and partners; -Negotiations with Brazilians and Canadians Travel Agencies; -Fleet management of 10 drivers with route management and customer scheduling; -Structuring of monthly services report.

Guarulhos, São Paulo

-Purchasing Management: quotation, cost negotiation, contract closures, tracking of payment and receipt’s transactions, with third parties and clients;-Supervision of all areas within the logistics (team of 8 people), ensuring operational compliance according to internal and external standards, policies and procedures;-International account management: customer service, process management to receive international products and leadership of three unique employees;-Analysis and stock control (using Artemis’ system), physical and cycle inventory management;-Receipt of material and fiscal conference;-Identification of process optimization opportunities, to reduce costs and improve operations. -Projects developed and implemented:-Implantation of the CTD (Customs Transit Declaration) regime: being responsible for all necessary bureaucratic process (collection and completion of documentation, negotiations with the Internal Revenue Service, Custom Broker and Santos’ Seaports). (2012)-System Optimization to carry out digital negotiation of deliveries, directly with the customer - developed in partnership with Artemis. (2012)-Development of retractable crawlers to connect the loading/unloading area to the storage area. (2011)

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