Ramon Martinez

Ramon Martinez Email and Phone Number

Branch Manager @ First Financial Credit Union
albuquerque, new mexico, united states
Ramon Martinez's Location
Rio Rancho, New Mexico, United States, United States
Ramon Martinez's Contact Details

Ramon Martinez work email

Ramon Martinez personal email

n/a

Ramon Martinez phone numbers

About Ramon Martinez

Focused and collaborative Workforce Analyst /Manager with over 20 years experience with WFO, Telecom, QA , and front line Customer Service knowledge. Proven ability to lead large or small teams in a fast paced call center environment that requires data driven decisions. Recognized for my strength at working across departments at all levels.

Ramon Martinez's Current Company Details
First Financial Credit Union

First Financial Credit Union

View
Branch Manager
albuquerque, new mexico, united states
Website:
ffnm.org
Employees:
132
Ramon Martinez Work Experience Details
  • First Financial Credit Union
    Branch Manager
    First Financial Credit Union Dec 2023 - Present
    United States
    View
  • Cigna
    Workforce Planning Advisor
    Cigna Nov 2022 - Dec 2023
    Rio Rancho, New Mexico, United States
    View
  • Cu Anytime
    Service Desk Manager
    Cu Anytime Oct 2022 - Nov 2022
    United States
    View
  • Aura
    Workforce Manager
    Aura Aug 2003 - Oct 2022
    United States
    View

Ramon Martinez Skills

Call Center Workforce Management Forecasting Outsourcing Capacity Planning Call Routing Contact Center Operations Operations Management Process Improvement Contact Center Management Process Scheduler Acd Avaya Access Customer Service Customer Retention Team Leadership Microsoft Excel Ivr Management Analysis Performance Management Business Development Strategic Planning Product Management Vendor Management Account Management Marketing Strategy Cross Functional Team Leadership Competitive Analysis New Business Development Marketing Analytics Strategic Partnerships Lead Generation Program Management Coaching Call Centers Leadership Security Team Building Troubleshooting

Ramon Martinez Education Details

Frequently Asked Questions about Ramon Martinez

What company does Ramon Martinez work for?

Ramon Martinez works for First Financial Credit Union

What is Ramon Martinez's role at the current company?

Ramon Martinez's current role is Branch Manager.

What is Ramon Martinez's email address?

Ramon Martinez's email address is rm****@****ons.com

What is Ramon Martinez's direct phone number?

Ramon Martinez's direct phone number is +170365*****

What schools did Ramon Martinez attend?

Ramon Martinez attended National American University-Albuquerque.

What skills is Ramon Martinez known for?

Ramon Martinez has skills like Call Center, Workforce Management, Forecasting, Outsourcing, Capacity Planning, Call Routing, Contact Center Operations, Operations Management, Process Improvement, Contact Center Management, Process Scheduler, Acd.

Who are Ramon Martinez's colleagues?

Ramon Martinez's colleagues are Myra Duran, Amanda Gorgas, Cindy Pelech, Vannessa Sanchez, Karena Chum, Jessica Renteria, Gary Skraba.

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