Professional with over 11 years of experience in areas such as Customer Service, Customer Retention, Direct Sales, Telemarketing and Credit and Collection Specialist.Demonstrated ability to improve sales and profits in a highly competitive environment. Assertive, motivate, innovative with the ability of design and implement problems solutions. Very communicative, responsible, high leadership and professional ethic, excellent interpersonal relationship.
-
Sales Team LeaderMax Vision SatelliteUnited States -
Sales Team LeaderMax Vision Satellite Feb 2017 - PresentPuerto Rico• Develop sales strategies as well establishing procedures and training for new employees.• Develop, implement, and coordinates sales objectives, strategies, advertising and promotional programs and ensuring their execution and synchronization to corporate goals.• Motivate and develop sales representative to excede sales expectatios.• Provide specific feedback about performance directly to employees and share observations with sales manager.• Keep informed of new products and services -
Credit And Collection SpecialistAlpha One Security Solutions Llc Jan 2016 - Feb 2017Carolina, Puerto Rico• Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoringand maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.• Communicate & follow up effectively with sales department regarding customer accounts on a timely basis.• Accountable for reducing delinquency for assigned accounts.• Perform other assigned tasks and duties necessary to support the Accounts Receivable Departments.• Establish and maintain effective and cooperative working relationships with dealers and sales.
-
Retention SpecialistDirectv Puerto Rico Aug 2009 - Aug 2015Puerto Rico• Maintain excellent relations with new and existing customers.• Increase company customer's retention levels.• Retain customers maintaining company's budget.• Proactive and reactive communications with our customers who have expressed a wish to cancel their services with us.• Planning and monitoring strategies to decrease the churn.• Develop strategies to increase the penetration of advance products in the base.• Develop customer profiles for best results on the marketing and sales efforts. • Competitors and market analysis.• Sales analysis
-
Sales RepresentativeOnelink Communications, Inc. Apr 2008 - Jul 2009San Juan, Puerto Rico• Sales consultant door to door• Customer Service.• Take service orders in shopping booths.• Bring new clients by convincing them, to the company.
Ramon Peña Skills
Ramon Peña Education Details
-
Marketing
Frequently Asked Questions about Ramon Peña
What company does Ramon Peña work for?
Ramon Peña works for Max Vision Satellite
What is Ramon Peña's role at the current company?
Ramon Peña's current role is Sales Team Leader.
What schools did Ramon Peña attend?
Ramon Peña attended University Of Phoenix.
What skills is Ramon Peña known for?
Ramon Peña has skills like Customer Service, Teamwork, Telecommunications, Call Centers, Customer Experience, Customer Retention, Sales, Sales Management, Direct Sales.
Not the Ramon Peña you were looking for?
-
-
-
3rutgers.edu, infosys.com, eigentech.com
-
4sbcglobal.net, yahoo.com, tradewex.com, tradewex.com
-
5mindspring.com, gmail.com, gmail.com, bellsouth.net, mdc-partners.com
12 +151697XXXXX
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial