Ramon Quintero Email and Phone Number

Responsible for installing, configuring, and maintaining computing equipment and services. Management of servers in support of business and academic processing requirements is an essential requirement of this position. Responsible for auditing server security and implementing upgrades as necessary to meet University security policies and procedures. Work with existing staff to implement and troubleshoot systems to meet the university mission.ESSENTIAL FUNCTIONS:• Server Management/Systems Administration• Performs software installations and upgrades to operating systems and application packages.• Schedules installations and upgrades and maintains severs/workstations in accordance with established OIT policies, procedures and service level agreements (SLAs). • Monitors and tunes systems to achieve optimum levels of performance.• Develops and maintains a comprehensive hardware and software• Conducts hardware and software security audits of workstations, servers and network electronic devices for compliance with University data security standards, policies, guidelines and procedures.• Ensures workstation/server data integrity by evaluating, implementing and managing appropriate software and hardware solutions.• Technical Project Management• Researches, designs, and recommends enterprise systems and services utilizing commercial and open-source tools.• Acts as technical project leads for multi-campus impacting projects• Interacts with University leadership to define and outline project requirements and outcomes• Develop and promote standard operating procedures.• Researches and proposes improvement to the academic and business systems for the University.• Fosters collaborative support among administrators of servers and coordinates/documents problem resolutions.• Troubleshoots service failures to University computing systems with root cause analysis and implements solutions.

•Aided with the planning, acquisition, maintenance, and on-going connectivity of all network devices to ensure the appropriate network design interoperability of components and integrity of operation.•Facilitated the deployment of a scale-able private addressing scheme which allowed the real-time ability to switch between multiple ISPs while allowing uninterrupted management of all hosts.•Configured all of the Extreme L2/L3 switch gear which handled the intranet routing. This included 28 switches of which 15 were configured as L3 switches.•Provide technical assistance, support, and advice to internal and external user, 2500 total.