Managing a portfolio of Channel Partner Accounts. Developing joint strategies and tactics to develop existing partnerships.

Develop and deploy Sales Enablement and Product Commercialization initiatives for direct and indirect sales channels.

Integrated payments provides a better , more ‘sticky’ solution for your payments and money movement opportunities. As a Channel Commercialization Manage I facilitate the channel readiness and go to market execution to help Independent Sales Organizations(ISO) and ISVs work more effectively together in the fast moving and complex integrated payments industry.

Developed a marketing and pre-sales program for U.S. mid-range bank and credit union market segment to increase client ROI. Key program components included; marketing strategies and tactics for optimizing consumer adoption and engagement of digital banking solutions, marketing and sales tools for driving cross sale and new prospect opportunities, and providing one on one product and marketing consultation for strategic clients.

Developed a product marketing plan for mid-tier U.S. banks and credit unions. Responsibilities included aligning and executing plan with the business unit strategy. Primary goal was to increase market share for retail and business internet and mobile banking solutions. Focus areas included; demand generation campaigns for cross sales, developing product release marketing and sales materials, client communications, marketing support at client and industry events, managing client advisory board, developing sales positioning tools, and creating sales promotions and incentives. Key Results: increased sales pipeline over 50% in one year.

Designed, developed and deployed an integrated product Go to Market program for a direct sales channel. Collaborated with; product management, product marketing, finance, PS, sales and account management to successfully launch. Key components of program included developing proper product pricing and packaging, communicating product value proposition, creating marketing and sales tools, documenting operational governance process and driving new prospect and cross sale sales campaigns. Key Results: Simplified sales offer and process. Increased annual new client sales from ~ 10 to 25 per year - 110 new prospect sales from 7/15 – 12/18.

Executed channel go-to-market strategy for global financial services ATM VAR channel. Coordinated all aspects of channel development for HW, SW and Services, including strategic planning, offer management, VAR training, sales enablement, partner on-boarding, new product launches, market expansion, internal and external communications, channel marketing, and partner loyalty programs.Key Results: - World Wide reseller orders and revenue increased by over 20%- Launched 11 new hardware and software sales offers- Created comprehensive first of its kind sales training curriculum for partner sales representatives. - Provided sales, product and industry training for over 300 partner sales representatives- Delivered product and industry updates via webinar to over 500 partner sales reps and managers

Responsible for managing IBMs Global Market Development Fund (MDF) for value added resellers and distributors. Responsibilities included:- Program design- Partner budgets- Vendor operations and relationship management- Tracking program metrics- Program infrastructure support- Partner communications- Day to day operations of program and its disbursements.Results: - Increased revenue by $5M and customer satisfaction by 5% by leading cross functional teams in process changes for channel incentives and fulfillment.- Achieved 5,500 leads by negotiating with internal teams to develop and implement annual marketing investment incentive programs. - Received Global team award for results.

Provided operational, personnel and thought leadership for a North American partner support organization.Responsibilities Included:-Supervising 5 customer support managers and 65 customer support representatives. service representatives. -Determined account sets and workload. - Determined salary and bonus plans, managed workload, and resolved business conflicts. Results: - Consistently exceeded all operational targets. - Teamed with key business partner management staff to simplify and strengthen B2B processes and procedures which resulted in 10% improvement in satisfaction over a three-year period.- Received IBM Means Service Award for outstanding customer service.