Ramon Ramota Email & Phone Number

Lagos State, Nigeria

• Engaging customers through both inbound and outbound calls.
• Identify and assess customers’ needs to achieve satisfaction
• Generate sales leads and adequately close sales deals majorly in modern trade
• Meet personal/customer service team sales targets and call-handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents

Nigeria

• Managing organizational sales by develop-ing a plan that covers sales activities and ac-curately provide product/service information to customers
• Meet with customers to discuss their evolv-ing needs and to assess the quality of our company's relationship with them
• Sell to existing and potential direct accounts as well as provide sales support to distribu-tion partners
• Quick follow up on all potential leads.
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Handle customer complaints, provide ap-propriate solutions and alternatives within the time limits; follow up to ensure resolu-tion.

Nigeira

• Researched and recommended prospects for new business opportunities
• Build and maintain relationships with clients and prospects.
• Meet with potential clients to determine their needs
• Gather feedback from customers or prospects and share with internal teams

Bachelor'S Degree, Marketing, Second Class Upper

Diploma, Marketing, Distinction