Ramon Reyes Email and Phone Number
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Experienced General Manager with a demonstrated history of working in the hospitality industry. Skilled in Hospitality Industry, Management, Yield Management, Opera, and Property Management Systems. Strong sales professional with a Master's degree focused in Hospitality and Tourism Management from University of New Orleans.
Omni Atlanta Hotel At Centennial Park
View- Website:
- omnihotels.com
- Employees:
- 8654
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Managing DirectorOmni Atlanta Hotel At Centennial ParkAtlanta, Ga, Us
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General ManagerOmni Atlanta Hotel At Centennial Park May 2021 - PresentAtlanta, Georgia, Us -
General ManagerOmni Hotel At The Battery Atlanta Feb 2017 - May 2021Atlanta, Georgia, Us264 Rooms, responsible for the strategic leadership of the property, focusing on positioning, selling strategies, associate development, service delivery and fiscal management. Responsible for all pre-opening and opening initiatives, including successful market positioning, sales strategy development, food & beverage outlet branding, procurement, recruitment, new product inspection and associate training. -
General ManagerOmni Riverfront Hotel Jul 2014 - Feb 2017New Orleans, Louisiana, Us202 Rooms, responsible for the strategic leadership of the property, focusing on positioning, selling strategies, associate development, service delivery and fiscal management. Oversee the operation of all departments including, sales & marketing, human resources, finance, front office, housekeeping, food & beverage departments, parking operations and loss prevention. -
Director Of RoomsThe Omni Royal Orleans Hotel Jan 2008 - Jul 2014345 Rooms, oversee the operation of all operating departments including, front office, housekeeping, parking operations and loss prevention. Certified trained in both housekeeping as well as front office area. Participated task force for the company, training individuals on procurement practices and systems. Directly involved in the hotels revenue merchandising and decision making process. Fulfilled role of Director of Operations during 3 year period due to recession related elimination of Director of F&B role.
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Director Of OperationsThe Liaison Capitol Hill, An Affinia Hotel Jan 2007 - Jan 2008343 Rooms, oversee the operation of all operating departments including, front office, housekeeping, engineering, food & beverage, parking operations and security. Successfully renovate and rebrand the hotel while managing a budget of 2.3 million dollars in OS&E purchases. Successfully project manage the renovation project as well as the implementation of new standards. Work in conjunction with the Directors of each area to ensure compliance from a standard and financial standpoint. Certified trained in both housekeeping as well as front office area. Participated task force for the company, training individuals on procurement practices and systems. Directly involved in the hotels revenue merchandising and decision making process.
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Director Of RoomsW Hotel Atlanta Jan 2005 - Jan 2007275 Rooms, oversee the operation of all rooms related departments including, front office, housekeeping, engineering and security. Work in conjunction with the Directors of each area to ensure compliance from a standard and financial standpoint. Certified trained in both housekeeping as well as front office area. Certified trainer in the Language and Lifestyle of W Service. Participated task force for the company, training individuals on procurement practices and systems. Directly involved in the hotels revenue merchandising and decision making process.
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Director Of HousekeepingW Hotel New Orleans Jan 2004 - Jan 2005423 Rooms, supervise a staff of 65, including 2 other managers. Facilitate trainings and develop new processes in order to improve quality and productivity. Certified trainer in the area of Housekeeping.
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Front Office ManagerW Hotel New Orleans Jan 2000 - Jan 2004423 Rooms, 10,000 square feet of conference space. One restaurant and three beverage outlets. Supervise a staff of 35 in a 245 – employee organization. Oversee 3 sub-departments, including 3 other managers. Assist in computer network and software installation, problem solving and training. Facilitate training sessions for the entire Front Office and also in Housekeeping. (Certified trained in both areas). Participated task force for the company, training individuals on procurement practices and systems. Directly involved in the hotels revenue merchandising and decision making process.
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Whatever/Whenever ManagerW Hotel New Orleans Jan 1999 - Jan 2000Service support department “that never says no” to guest requests. Department handles any request from reservation changes to unusual outside needs for the hotel, supervise a staff of 16. Facilitate training for new departments and new computer software (Hotel Expert), performance and marketing tracking. Contribute to the improvement of the GSI (Guest Satisfaction Index) scores.Assist in computer network and software installation, problem solving and training. Assist in telephone switch system maintenance and installation and removal of telephone lines, voicemail and rollover for meeting rooms and guest rooms. Created a W New Orleans W/W SOP Manual.
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Front Office SupervisorFour Points Sheraton Jan 1998 - Jan 1999Supervised the front desk, bellman, doorman, concierge and PBX personnel.Facilitated trainings and implementation of new procedures and programs to improved hotels scores on Preferred guest program.Created checklists and logs that became standard for all local properties for night audit and front desk daily use.
Ramon Reyes Skills
Ramon Reyes Education Details
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University Of New OrleansHospitality And Tourism Management -
University Of PhoenixGeneral
Frequently Asked Questions about Ramon Reyes
What company does Ramon Reyes work for?
Ramon Reyes works for Omni Atlanta Hotel At Centennial Park
What is Ramon Reyes's role at the current company?
Ramon Reyes's current role is Managing Director.
What is Ramon Reyes's email address?
Ramon Reyes's email address is pw****@****uth.net
What is Ramon Reyes's direct phone number?
Ramon Reyes's direct phone number is +150422*****
What schools did Ramon Reyes attend?
Ramon Reyes attended University Of New Orleans, University Of Phoenix.
What skills is Ramon Reyes known for?
Ramon Reyes has skills like Hotels, Hospitality Industry, Hospitality Management, Hotel Management, Front Office, Food And Beverage, Hospitality, Resorts, Restaurants, Rooms Division, Property Management Systems, Customer Satisfaction.
Who are Ramon Reyes's colleagues?
Ramon Reyes's colleagues are Joseph Burns, Lauren Schepps, Lauren Apple, Kms Saunders, Saul Vela, Eduardo Rodriguez, Jassmonte Addison.
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