My primary role involves coordinating the efforts of multidisciplinary, distributed teams(based in Argentina, India, South Africa, and New Zealand) to develop, test, implement, and maintainsystems that meet the needs of clients like Amnesty New Zealand and Digitaonga. I am responsible forgathering and refining product requirements, ensuring a deep understanding of customer goals to delivereffective and tailored solutions.In addition to aligning the work with customer needs, I ensure that the solutions provided are mutuallybeneficial for both clients and the company, creating synergy between delivery and quality. This involvesstrategically coordinating the work to align with clients' investments, ensuring that the solutions not onlymeet their immediate requirements but also add long-term value for both parties. By synergizing ourdevelopment processes with client goals, I help foster stronger partnerships and improve project outcomes.I actively participate in and support the entire project lifecycle—from ideation and development to launch,post-launch monitoring, reviews, and ongoing maintenance—ensuring all backlog items are meticulouslygroomed and sprint-ready. This includes gathering detailed requirements, crafting user stories, and ensuringthat every phase of development aligns with both client expectations and high-quality standards.Additionally, my experience at Freeos has strengthened my ability to conduct comprehensive competitoranalysis, ensuring our strategies remain competitive and innovative. This analysis further enhances thesolutions we provide, keeping our offerings in line with market trends and customer demands.

In close collaboration with executive leadership and cross-functional business units, I played a key role in driving digital transformation initiatives, particularly focused on enhancing customer value and organizational performance. By analyzing KPIs and making data-driven recommendations, I helped guide decisions on whether to invest in, sustain, or retire specific product features. This process ensured alignment with broader company goals and product vision.I led the prioritization and delivery of initiatives within the siteTRAX roadmap, collaborating with Agile teams to break down high-level objectives into actionable work streams and Potentially Shippable Increments (PSIs). Acting as the voice of the customer, I translated user needs into well-defined features that drove value. I worked closely with stakeholders and software development units to ensure scope was aligned with business objectives while also managing communication around any changes and their impacts.In addition to spearheading product decisions, I contributed to innovation efforts by building and managing a pipeline of new features aimed at boosting user adoption and engagement. I partnered with technical and business teams to ensure smooth delivery, while fostering a collaborative, customer-centric culture across the organization.By managing team performance and providing support and training, I helped ensure that both onshore and offshore services met company standards. My efforts consistently contributed to the success of our team in meeting and exceeding business unit KPIs, aligned with UCG's mission of driving impactful digital transformation.

In this role, I worked closely with the Head of Product & Technology to ensure alignment with our product strategy, vision, and roadmap. I successfully coordinated projects on both regional and global scales, focusing on digital transformation and delivering value to our diverse customer base through minimum viable products (MVPs) and ongoing enhancements. My approach was customer-centric, leveraging market research and competitor analysis to prioritize key product features and ensure the product remained competitive and innovative.I played a key role in collaborating with cross-functional teams—including development, design, marketing, and sales—to streamline the software delivery process, enhancing project efficiency and alignment with customer needs. I regularly translated stakeholder and customer requirements into clear product features and user stories, which were further defined with acceptance criteria to ensure clarity for all team members. Additionally, I took the lead in program increment planning, prioritizing the team backlog, and shaping the product roadmap to reflect real-time customer and business needs.Throughout this process, I worked closely with System and Solution Architects, as well as engineering teams, to guide technical decisions and sequencing of critical infrastructure. My focus on agile methodologies and lean principles helped optimize collaboration across departments, leading to more efficient delivery of high-impact digital solutions. By fostering strong relationships with stakeholders and maintaining a clear communication channel, I ensured that our team consistently delivered value aligned with the overall product vision and strategy.

As a Product Owner, I led the strategic upgrade of the company’s core platform, introducing advanced geolocation features that significantly enhanced mobile users' ability to utilize public transport efficiently. By engaging with stakeholders across industries—such as energy, education, and healthcare—I gathered key insights and developed tailored, innovative solutions to address unique customer challenges.I worked closely with cross-functional teams to create and refine product prototypes that demonstrated clear value and addressed industry-specific needs. In addition, I guided the development team through the adoption of more efficient Agile practices, leading sprint planning, daily stand-ups, and retrospectives to ensure optimal workflow and high team productivity.By crafting comprehensive product roadmaps with a one-year horizon, I strategically aligned new product development initiatives with overarching business objectives. Utilizing data analytics, I gained actionable insights into customer behavior, enabling data-driven decisions that continuously optimized the user experience and drove product improvements.I maintained a strong focus on market research and industry trends, ensuring the platform stayed ahead of competitors while consistently aligning product development with evolving customer needs. My efforts not only improved user satisfaction but also supported the company’s long-term growth strategy.

At Sovos, I played a key role in managing the execution and processing of tax data for multiple U.S. states, ensuring accurate and timely delivery throughout various tax cycles. I worked closely with cross-functional Product Owners and development teams, driving team alignment to meet critical deadlines, particularly during high-pressure periods such as the fiscal year-end.Leveraging Agile methodologies, I facilitated sprint planning, daily stand-ups, and retrospectives, fostering efficient workflows and high team productivity. One of the primary challenges I addressed was managing the diverse and complex regulatory requirements across different states. I tackled this by promoting clear communication, establishing robust documentation practices, and continuously improving processes to ensure compliance with state regulations.By collaborating with DevOps, I coordinated the timely delivery of tax data and reports, ensuring they met Sovos Compliance’s rigorous standards. Utilizing data-driven insights and feedback, I refined processes to enhance accuracy and reliability, streamlining tax reporting workflows. My efforts significantly improved cross-team collaboration, optimized data processing, and ensured the delivery of compliant and timely reports, contributing to the overall success of Sovos Compliance's tax reporting solutions in a highly regulated environment.

As a key contributor at Boehringer Ingelheim, I played a pivotal role in managing the full lifecycle of SaaS product development, from concept through to deployment. I aligned product vision and roadmaps with the company’s strategic objectives, driving the launch of innovative solutions while maintaining and enhancing existing products. My efforts ensured continuous improvement in functionality and user experience through regular updates and optimizations.I led the migration of legacy systems to cloud-based platforms, leveraging modern technologies to boost scalability, security, and operational efficiency. Collaborating closely with internal stakeholders, I gathered comprehensive requirements and ensured deliverables met rigorous specifications. Throughout the process, I facilitated Agile practices, leading sprint planning, daily stand-ups, and retrospectives to maintain seamless communication and alignment.By executing these initiatives, I optimized resource utilization and significantly improved product performance. My contributions helped ensure that Boehringer Ingelheim’s digital healthcare solutions were innovative, scalable, and positioned to meet future demands globally.

I successfully managed the migration of multiple legacy systems to a cloud-based CRM, delivering a seamless integration that improved communication and data management across the organization. Working closely with external vendors and internal stakeholders, I oversaw the development of software solutions that unified various legacy systems with the new CRM platform.Operating within a waterfall model, I guided the project through all phases— from design and development to rigorous testing and final implementation. This required close collaboration with the company’s headquarters in Spain, ensuring alignment with international standards and project timelines. I played a key role in facilitating communication between stakeholders, conducting detailed requirement gathering sessions, and translating complex business needs into actionable technical specifications.Through these efforts, I exceeded project expectations, driving enhanced operational efficiency and scalability across the organization's operations in Argentina, with subsequent rollout across South America.

In this role, I ensured companies' compliance with SOX regulations by conducting thorough audits designed to align IT systems with business processes. Collaborating closely with clients, I performed comprehensive reviews of IT systems and processes, sampling and analyzing records to verify adherence to SOX standards. This included assessing controls related to financial reporting, data integrity, and security measures to ensure they met both regulatory requirements and operational objectives.When deviations were identified, I provided actionable recommendations to management, enhancing control effectiveness and mitigating risks. I also played a pivotal role in conducting training sessions, educating client teams on SOX compliance principles and guiding them in implementing and maintaining best practices. Through these efforts, I fostered a culture of compliance and operational integrity, helping organizations improve risk management and strengthen their reputations in highly regulated industries.