Ramon Sousa Email and Phone Number

-Mapped 100% of restaurant kitchen workflows to streamline inventory management.-Launched a series of 5 interactive prototypes to validate new app features, integrating feedback from 27 diverse users; insights facilitated refinement of user flows, contributing to a significant reduction in integration time.-Conducted competitive analysis to identify five key trends in restaurant technology, supporting adaptation in quarterly planning for product initiatives.-Improved label structure for QR Code integration, enabling the creation of 2 new features that allowed diversifying the application's monetization.-Implemented QR code functionality to automate inventory counting, reducing counting time by 78% and boosting operational efficiency.

I worked on projects for residential condominiums, training and business management for entrepreneurs, and was responsible for creating Landing Pages for industrial assembly and laboratory medicine companies. In all of these projects, I performed the following activities:- Low, medium (Wireframes) and high fidelity prototyping;- Interviews and research with users;- Development of user-centered flows;- Deliveries of specifications to developers;- Meetings and alignments with stakeholders;- Handoff deliveries and monitoring with the Tech team;

-Enhanced user acquisition by improving onboarding design, achieving a 23% increase in monthly active users during peak campaigns.-Redesigned a learning feature, leading to an 18% increase in test completion rates within one semester.

-Led the construction of an opportunity tree to define new initiatives in the quarter, defining experiments, action plans and OKRs.-Led discovery sessions to address dropout rates in final exams, reducing dropout by 83% and enhancing completion rates.

-Created templates for institutional pages, making the process of acquiring new customers more agile and scalable.-Designed and launched institutional landing pages for clients, improving customer acquisition and brand visibility through optimized layouts.

-Developed a PHP and Laravel web application with PicPay API integration for real estate agents, reducing onboarding time by 93%.-Collaborated with stakeholders to define business models, impacting over 1,000 brokers.