Ramona Albert

Ramona Albert Email and Phone Number

Health and Social Care, Nursing
Ramona Albert's Location
Torquay, England, United Kingdom, United Kingdom
Ramona Albert's Contact Details

Ramona Albert personal email

n/a
About Ramona Albert

Student

Ramona Albert's Current Company Details

Health and Social Care, Nursing
Ramona Albert Work Experience Details
  • Richardson Hotels
    Hotel Sales Executive
    Richardson Hotels Jul 2015 - Mar 2016
    Grand Hotel, Torquay
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  • Richardson Hotels
    Reception Manager
    Richardson Hotels Nov 2014 - Jul 2015
    Torquay, United Kingdom
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  • Richardson Hotels
    Reception Team Leader
    Richardson Hotels Mar 2014 - Nov 2014
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  • Norwegian Cruise Line
    Guest Service Manager
    Norwegian Cruise Line Jan 2010 - Jun 2012
    • Supervise the Guest Service team consisting of 29 staff members• Manage the ship stateroom inventory of approximately 1200 rooms• Ensure quality guest assistance at all times• Closely supervising the Embarkation Clearance Officer, Group Service Coordinator, International Guest Relations staff, Concierge and Butlers as well the Reception team and Guest Service Assistant Manager.• Resolve any guest concerns that might occur • Oversee the stateroom assignment on each cruise and coordinate stateroom changes as needed• Check the Freestyle Daily, the ship’s daily activity newspaper and monitor the international language translations• Offer constant training and coaching to the team and evaluate them periodically• Attend weekly managerial meetings and discuss possible ideas for company daily cost reducing and increase revenue• Conduct weekly inspections of the suite rooms and organize maintenance work as needed
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  • Norwegian Cruise Line
    Guest Service Asst. Manager
    Norwegian Cruise Line Jan 2007 - Jan 2010
    • Assist in resolving any guest concerns that might occur• Assist guests with delayed luggage by calling the respective airlines • Motivates and train the Reception staff for providing the best guest service• Handle stateroom change requests• Monitor the key cards printing • Responsible for the lost & found items turned in to the Reception Desk
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Ramona Albert Skills

Tourism Hospitality Hotels Team Building Cruises Training Resorts Hotel Management Pre Opening Customer Service Management Revenue Analysis Hospitality Industry Hospitality Management Leisure Front Office Micros

Ramona Albert Education Details

  • South Devon College
    South Devon College
    Health And Social Care

Frequently Asked Questions about Ramona Albert

What is Ramona Albert's role at the current company?

Ramona Albert's current role is Health and Social Care, Nursing.

What is Ramona Albert's email address?

Ramona Albert's email address is ra****@****ail.com

What schools did Ramona Albert attend?

Ramona Albert attended South Devon College.

What skills is Ramona Albert known for?

Ramona Albert has skills like Tourism, Hospitality, Hotels, Team Building, Cruises, Training, Resorts, Hotel Management, Pre Opening, Customer Service, Management, Revenue Analysis.

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