Ramona Chan

Ramona Chan Email and Phone Number

Business Systems Analyst @ Manulife Investment Management
Toronto, ON, CA
Ramona Chan's Location
Toronto, Ontario, Canada, Canada
Ramona Chan's Contact Details

Ramona Chan work email

Ramona Chan personal email

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About Ramona Chan

Career Overview:A result-driven professional with 3 years of experience in leveraging technology to solve complex business challenges and deliver innovative digital solutions. Specializing in managing large-scale IT projects and articulating technical concepts to drive business growth and enhance customer experiences. Committed to harnessing data analytics expertise to advance product development and management and transform complex data into actionable insights, particularly in sectors such as banking, finance, marketing, operations, and risk management.Specialties:- Business Analysis- IT Project Management- Product Design- Consulting- Communication- Data Analysis- Data Engineering- Banking

Ramona Chan's Current Company Details
Manulife Investment Management

Manulife Investment Management

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Business Systems Analyst
Toronto, ON, CA
Website:
manulife.com
Employees:
25873
Ramona Chan Work Experience Details
  • Manulife Investment Management
    Business Systems Analyst
    Manulife Investment Management
    Toronto, On, Ca
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  • Manulife
    Business Systems Analyst
    Manulife May 2024 - Present
    Toronto, Ontario, Canada
    View
  • Manulife Investment Management
    Data Product Analyst, Global Wealth And Asset Management
    Manulife Investment Management Jul 2023 - May 2024
    Toronto, Ontario, Canada
    - Collaborated with the product manager and users on JIRA to design and build an ETL solution, saving 40 man-hours per week- Developed a digital data entry solution with an enhanced user interface using Power Apps to shorten the process by more than 50%- Conducted pattern and trend analysis on market data costs, improving the resource allocation process for over 750 cost centers- Won first place in the Global Ops Hackathon by identifying trends with PowerBI visualization to produce data-driven insights
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  • Bmo
    Product Marketing Analyst
    Bmo Oct 2022 - Jun 2023
    Toronto, Ontario, Canada
    - Conducted sensitivity and seasonality analyses to identify key drivers, aiming to contribute to a 10% increase in customer acquisition- Utilized cluster analysis to dissect customer behavior trends, successfully identifying 3 target groups to enhance product adoption KPI- Analyzed over 50 marketing channels and external factors, yielding a comprehensive qualitative analysis with 6 product strategies
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  • Kpmg China
    Technology Consultant
    Kpmg China Jul 2021 - Sep 2021
    Hong Kong Sar
    - Optimized the architecture and database design of a project management solution, achieving a 50% reduction in loading time- Design the UI of a solution with the project team using Agile (Kanban and Scrum), aiming to enhance the solution’s task success rate- Delivered the user’s guide of 26 RegTech applications, facilitating the use of AI in compliance and risk management in Hong Kong- Proposed a digital solution in the KPMG Hackathon aimed at improving the wellness of all employees within the organization
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  • The Bank Of East Asia, Limited (Bea)
    It Business Analyst
    The Bank Of East Asia, Limited (Bea) Jul 2020 - Jun 2021
    Hong Kong Sar
    - Led the technology transition of the IBOR Reform Project to Alternative Reference Rates, valued at US$50T in financial instruments- Re-defined the calculation logic and interfaces of over 30 systems for financial products like loans and derivatives across the bank- Translated technical requirements and coordinated the SDLC with 15 departments and 8 overseas offices to meet industry timeline
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  • First Code Academy
    Coding & Stem Course Instructor
    First Code Academy Apr 2020 - Jun 2020
    Hong Kong, Hong Kong Sar
    - Designed and led programming courses for children and teenagers, explaining complex and abstract programming concepts
  • Wyng Foundation
    Product Analyst
    Wyng Foundation Jul 2019 - Aug 2019
    Hong Kong Sar
    - Developed a UI/UX solution for a website using HTML/CSS, aimed at 100% increase in user engagement rates and session durations- Actively collaborated and communicated throughout the SDLC to resolve bottlenecks and reduce over 20 hours in vendor cost

Ramona Chan Education Details

Frequently Asked Questions about Ramona Chan

What company does Ramona Chan work for?

Ramona Chan works for Manulife Investment Management

What is Ramona Chan's role at the current company?

Ramona Chan's current role is Business Systems Analyst.

What is Ramona Chan's email address?

Ramona Chan's email address is ra****@****bmo.com

What schools did Ramona Chan attend?

Ramona Chan attended University Of Toronto - Rotman School Of Management, Loughborough University.

Who are Ramona Chan's colleagues?

Ramona Chan's colleagues are Thiên Sứ Bảo Hiểm, Maggie Mcguire, Siming Guo, Felix Angelo Celedonio, Asa, Aasp, Baker Realestate, Mira Salazar, Debbie Bondoc-Uy.

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