Ramona Harrison Email & Phone Number

Baltimore, Maryland, United States

• Created a strategic plan to expand services into new areas, resulting in the establishment of three new program sites and increased organizational visibility.• Provided clinical supervision to staff members and interns, resulting in improved client outcomes and increased staff satisfaction.• Led a treatment foster care program, serving approximately 63 youth and 80 foster families. • Provided clinical supervision to LMSW, LCSW-C’s, and field instruction to social work student interns. • Participated in state-level advocacy efforts to improve the child welfare system, resulting in legislative changes that benefited children and families.• Supervised clinical and case management service delivery, foster family home development, and intake and placement. • Established and maintained collaborative partnerships with community organizations, government agencies, and local businesses to expand program resources and increase funding opportunities.• Coordinated and facilitated a variety of training workshops and seminars for staff members and community stakeholders, resulting in enhanced skills and knowledge related to child welfare and behavioral health.

Baltimore, Maryland, United States

• Successfully managed and supervised a team of social workers, ensuring high-quality service delivery to clients and families.• Developed and implemented a new case management system that streamlined processes and improved efficiency.• Attended TBRI week training, demonstrating the ability to provide trainings to staff introducing the TBRI intervention. • Collaborated with other departments and community partners to enhance services and support for clients and families.• Led the implementation of evidence-based interventions and best practices, resulting in improved outcomes for clients and families.• Supervised initial and quarterly client case record review process to ensure case record compliance and policy compliance.• Maintained accurate records and documentation, ensuring compliance with agency and state regulations.• Mentored and supported staff in their professional growth and development, resulting in increased job satisfaction and retention.

Baltimore, Maryland, United States

• Assisted with conducting internal audits according to Arrow and regulatory quality assurance standards. • Coordinated a monthly Foster Parent Orientation and Ambassador Family Initiative to prospective foster parents six times a year or as needed.• Collaborated with social workers, therapists, and other professionals to develop and implement individualized treatment plans for each child, resulting in significant improvements in their behavior, academic performance, and self-esteem.• Located resources in the community to help serve foster parents and youth. • Participated in fundraising and community outreach activities, raising awareness of the organization's mission and attracting new donors and supporters.

Baltimore, Maryland, United States

• Developed and implemented customized treatment plans for each client, resulting in significant improvements in their mental health, behavior, and overall well-being.• Participated in case planning, IEP, court hearings, staffing and other pertinent meetings.• Facilitated collaborative efforts between clients, their families, and community service providers to ensure seamless delivery of care and support.• Maintained accurate and up-to-date records of all client interactions and progress, ensuring compliance with legal and ethical standards.• Coordinated educational, psychological and medical resources to 10+ youth and families. • Provided crisis intervention and support to clients and their families during times of distress, demonstrating strong communication and problem-solving skills.• Consistently achieved high levels of client satisfaction, as evidenced by positive feedback and referral rates from clients and their families.

Woodlawn, Maryland, United States

• Successfully provided therapy to a diverse range of clients with various mental health concerns, resulting in improved outcomes and high levels of client satisfaction.• Maintained accurate and timely clinical records consistent with COMAR regulations. • Developed and implemented innovative treatment plans, incorporating evidence-based practices, to address specific client needs and achieve therapeutic goals.• Received recognition for exceptional performance, including awards for outstanding clinical skills, leadership, and service to the community.• Provided crisis intervention services to clients in acute distress, utilizing effective de-escalation techniques and ensuring their safety and well-being.

Lutherville, Maryland, United States

• Developed and implemented patient care plans that led to improved outcomes and increased patient satisfaction.• Consulted with Medical Director, Clinical Director or Physician Advisor when unable to authorize care based on MNC. • Coordinated with interdisciplinary teams to facilitate effective communication and collaboration for optimal patient care.• Led the development and implementation of patient-centered care initiatives, resulting in increased patient satisfaction scores.• Collaborated with management to improve workflow and processes, resulting in increased efficiency and improved patient care.

Lutherville, Maryland, United States

• Collaborated with interdisciplinary teams to identify and address barriers to care, improving patient satisfaction and reducing healthcare costs.• Provided ongoing education and support to patients and families, promoting self-management and empowerment.• Conducted comprehensive assessments of patients' needs, preferences, and goals, resulting in personalized and patient-centered care.• Awarded special High In-patient project after three months of employment. • Maintained up-to-date knowledge of healthcare policies and regulations, ensuring compliance and ethical practice.

Columbia, Maryland, United States

• Facilitated access to healthcare services for families by collaborating with healthcare providers and insurance companies.• Completed family assessment for each family assigned within 30 days.• Developed and implemented programs to improve communication and conflict resolution skills among families.• Built strong relationships with community organizations to expand support services for families.

Masters Of Social Work - Maco/Clinical, Health

Bachelor Of Arts Psychology, Psychology