· Supervise the operating activities with ABC Unit.· Assess the issues reported by the ABC officers and take action/escalate as necessary.· Propose improvements to existing processes/procedures.· Ensure that unusual or suspicious transactions/activities involving corruption and bribery are assessed and reported in a timely and proper manner.· Develop, coordinate, and participate in a multifaceted educational and training program that focuses on the elements of the compliance program, and seek to inculcate a conducive compliance culture in the organization.

· Update, communicate, and implement strategies, standards, and procedures linked to AML/CTF.· Handle management and execution of second line monitoring and assessment program of AML/CTF.· Support in the development of a comprehensive AML program, including policies and procedures for customer due diligence, transaction monitoring, suspicious activity reporting, and record-keeping.· Identify and assess key risk factors linked to suspicious activities and ensure compliance with policies.· Support in the improvement of tools and processes to monitor, analyze, and report suspicious actions. · Identify and communicate any changes to legislation and other regulatory requirements.· Provide oversight to the operational team, which acts as the first line monitors and investigators of suspicious activities.· Ensure detailed and prompt investigation of all AML/CTF incidents and cases.

· Handle and resolve queries from private-b clients, on transactional activity, operations, systems, and account re-balancing processes etc.· Handle trading accounts, by preparing documents and processes for opening new accounts.· Participate in sales campaign prepared by private banking team.· Provide assistance to both the Financial Markets and the Treasury Department.· Handle administrative functions as correspondence, employee leaves, dispatching mails and reports.

· Design, plan and organize marketing events and strategies. · Maintain client relations, and resolve complaints.

· Hire, train and supervise guest relations team.· Ensure and provide flawless, professional and high-class guest service experiences.