Ramona Johnson Email & Phone Number

Joppa, Maryland, United States

Assistant Vice President

Perry Hall, Md

Direct all branch and personnel activities including performance metric measurement and tracking, adherence to policies and procedures, employee hiring, training and ongoing management. Work closely with Small Business clientele identifying financial and lending needs. Demonstrated ability to provide leadership and to handle multiple priorities under time constraints.Key Accomplishments:· Lead team to achieve annual sales goals: commercial and retail loans as well as volume-based goals… Show more Direct all branch and personnel activities including performance metric measurement and tracking, adherence to policies and procedures, employee hiring, training and ongoing management. Work closely with Small Business clientele identifying financial and lending needs. Demonstrated ability to provide leadership and to handle multiple priorities under time constraints.Key Accomplishments:· Lead team to achieve annual sales goals: commercial and retail loans as well as volume-based goals for business and personal checking accounts, non-credit services (e.g. Payment solutions, Insurance, Merchant, Investments), and credit cards · Balance the branch’s finances on weekly, monthly, quarterly and annual basis· Ensure compliance with all Bank Secrecy Act rules and conditions· Work with Area Operations Officer to ensure internal controls are maintained· Participate in professional, business and community affairs and associations resulting in new consumer and small business households for the branch· Show less

Bel Air, Md

Direct all branch and personnel activities at this location including performance metric measurement and tracking, adherence to policies and procedures, employee hiring, training and ongoing management. Areas of Focus:- Work closely with branch manager to develop monthly reports, analyze key metrics and identify progress made according to key performance indicators- Balance the branch’s finances on monthly, quarterly and annual basis- Ensure compliance with all Bank Secrecy… Show more Direct all branch and personnel activities at this location including performance metric measurement and tracking, adherence to policies and procedures, employee hiring, training and ongoing management. Areas of Focus:- Work closely with branch manager to develop monthly reports, analyze key metrics and identify progress made according to key performance indicators- Balance the branch’s finances on monthly, quarterly and annual basis- Ensure compliance with all Bank Secrecy Act rules and conditions- Master a variety of systems and become subject matter expert in DNA, Velocity, Wausau and WITS Show less

Baltimore, Maryland Area

Delivered superior food quality to meet customer expectations while adhering to budget. Supervised employees under collective bargaining agreement as well as maintained systems and procedures for the ordering, receiving, storing, preparing and serving of food.Areas of Focus:- Developed and planned menus and regular updates to meal selections- Tracked expenditure trends to better plan for future spending and meet budget guidelines- Addressed any budget shortfalls in a… Show more Delivered superior food quality to meet customer expectations while adhering to budget. Supervised employees under collective bargaining agreement as well as maintained systems and procedures for the ordering, receiving, storing, preparing and serving of food.Areas of Focus:- Developed and planned menus and regular updates to meal selections- Tracked expenditure trends to better plan for future spending and meet budget guidelines- Addressed any budget shortfalls in a proactive and creative manner to ensure customer satisfaction- Managed all employee hiring, training, scheduling and personnel issues- Created new cash management policies and job descriptions for contract management personnel to ensure clear, consistent compliance Show less

Glen Burnie, Md

Helped drive revenue by selling and cross-selling a variety of banking products to both new and existing customers, including: new loans, new bank accounts and changes to existing accounts.

Dunkirk, New York

Directed daily operations of the restaurant and supported the general manager in supervising workers, conducting employee development, ensuring policy adherence, controlling costs and managing profit. Constant focus on delivering a superior customer experience and growing business from repeat diners.