Ramona Glatzel Email & Phone Number

Huntington Beach, California, United States

• Process billing transactions including Budget/PO/Actual reconciliation
• Review vendor invoices against client budgets, PO’s, ATB’s.
• Work with vendors and internal teams to resolve billing issues
• Generate client invoices, prepare client billing and reporting.
• Prepare accruals.
• Collect payments from various clients.

Huntington Beach, California, United States

• Managed multiple tasks effectively in a fast-paced environment, preparing and serving beverages with a 98% accuracy rate.
• Enhanced customer experience through excellent service, contributing to a 5% increase in sales.
• Maintained high standards of cleanliness and organization, demonstrating attention to detail and operational efficiency.

Long Beach, California, United States

• Coordinated over 500 orders daily, ensuring clear communication and proactive problem-solving to address issues.
• Trained employees on operational processes, fostering a cooperative and efficient team environment.

Benicia, California, United States

• Managed front desk operations including scheduling classes, handling customer inquiries, and processing payments, demonstrating strong organizational and multitasking abilities.
• Handled confidential client information and ensured data privacy when managing memberships and class registrations.

Benicia, California, United States

• Completed ‘Advanced’ tax law, Standards of Conduct, and Intake, Interview and Quality Review IRS Examinations.
• Utilized TaxSlayer to accurately file federal and state tax returns on behalf of low-income individuals by payingclose attention to detail.
• Built trust with clients by using active listening skills in interviewing, preparing, and finalizing tax return.
• Educated clients regarding all income, deductions, and credits.

Bachelor Of Business Administration - Bba, Finance, Operations And Decision Technology, Information Systems

Associate'S Degree Of Science Transfer, Business Administration