I am a dedicated and enthusiastic insurance professional with high-level problem-solving ability and fair claim resolution. I have experience in a diverse customer base and only provide remarkable customer service with excellent results.I keep the company promise by setting clear expectations with "simple to understand” communication. As a result, even the most challenging interactions, usually end with “Thank You” from my customers. My understanding of company culture, multi-generational workforce and engagement in team dynamics allow me to achieve the company’s growth of short term and long-term goals, and build on the successes of my team. Recognized by co-workers as 'driven to make a difference'. Some of my recent achievements include: . Innovation award for process improvement. Ambassador for technical change