Senior Analyst
Current
Oct 2024 - Present
AeroLeads people directory · profile
Ramone Johnson Email & Phone Number
Senior Analyst
at
Popeyes Louisiana Kitchen
1 work email found
@baptisthealth.net
LinkedIn matched
4 data sources
Profile completeness 86%
Current company
Role
Senior Analyst
Location
Miami, Florida, United States
Who is Ramone Johnson? Overview
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Quick answer
Ramone Johnson is listed as Senior Analyst at Popeyes Louisiana Kitchen, based in Miami, Florida, United States. AeroLeads shows a work email signal at baptisthealth.net and a matched LinkedIn profile for Ramone Johnson.
Ramone Johnson previously worked as Analyst, Technical Support Engineer at Restaurant Brands International and Information Technology Support Specialist L2 at Kaseya. Ramone Johnson holds Bachelor Of Science - Bs, Information Technology from Florida International University.
Company email context
Email format at Popeyes Louisiana Kitchen
This section adds company-level context without repeating Ramone Johnson's masked contact details.
*@baptisthealth.net
68% confidence
AeroLeads found 1 current-domain work email signal for Ramone Johnson. Compare company email patterns before reaching out.
Profile bio
About Ramone Johnson
I am a passionate Database enthusiast with a solid foundation in database management and optimization. Oracle Certified Professional (1Z0-071) with extensive knowledge in Oracle Database SQL.Strong educational background with a degree in Information Technology with strong focus on Database Administration, providing a comprehensive understanding of database principles and practices.Committed to staying updated with the latest trends and technologies in the database industry to deliver innovative solutions.
Current workplace
Ramone Johnson's current company
Company context helps verify the profile and gives searchers a useful next step.
8 roles
Ramone Johnson work experience
A career timeline built from the work history available for this profile.
Analyst, Technical Support Engineer
- Utilized many data analytical tools such as Snowflake and DataDog to find inconsistencies in customer purchases.
- Produce and present weekly/monthly reports to the senior leadership team.
- Maintain and establish relationships with brand partners, 3rd party vendors and franchise owners.
- Track weekly success metrics in conjunction with our SLA agreement.
- Produce detailed documentation in short notice when an outage occurs within the Popeyes mobile application.
- Work closely with the engineering team, project managers and brands to help triage fixes to the mobile apps.
Nov 2023 - Oct 2024
Information Technology Support Specialist L2
- Developed and maintained technical documentation with Jira Atlassian, including FAQs and knowledge base articles.
- Handled cases that were escalated from Level 1 technicians that needed to be closely examined and provided insight on what the next steps would be.
- Provide training and support to customers on product usage and best practice, while troubleshooting and diagnosing hardware and software issues on sessions with the clients.
- Documented and tracked customer issues and resolutions in a Zendesk ticketing system.
- Managed different versions of Windows server from 2008 to more recent years of 2019.
- Implemented Active Directory best practices and processes to ensure credentials are assigned correctly.
Apr 2022 - Nov 2023
Desktop Support Technician
Uhealth Supply Chain Services
- Used computer imaging processes to install and configure desktop operating systems and applications.
- Maintain and updated desktop antivirus and security software, while providing desktop support to nurses and other employees by resolving hardware and software issues.
- Track and document support requests in the ticketing system. Provided network troubleshooting and connectivity support.
- Organized classrooms and offices in the hospital by setting up the workstations while also focusing on cable management.
Jan 2022 - Apr 2022
Imaging Technical Assistant
May 2019 - Jan 2022
Associate
Aug 2018 - May 2019
Inventory/Merchandising Specialist
Aug 2017 - Aug 2018
Sales Associate
Aug 2015 - Aug 2017
2 education records
Ramone Johnson education
Bachelor Of Science - Bs, Information Technology
Florida International University
Associate Of Arts - Aa, Information Technology
Miami Dade College
FAQ
Frequently asked questions about Ramone Johnson
Quick answers generated from the profile data available on this page.
What company does Ramone Johnson work for?
Ramone Johnson works for Popeyes Louisiana Kitchen.
What is Ramone Johnson's role at Popeyes Louisiana Kitchen?
Ramone Johnson is listed as Senior Analyst at Popeyes Louisiana Kitchen.
What is Ramone Johnson's email address?
AeroLeads has found 1 work email signal at @baptisthealth.net for Ramone Johnson at Popeyes Louisiana Kitchen.
Where is Ramone Johnson based?
Ramone Johnson is based in Miami, Florida, United States while working with Popeyes Louisiana Kitchen.
What companies has Ramone Johnson worked for?
Ramone Johnson has worked for Popeyes Louisiana Kitchen, Restaurant Brands International, Kaseya, Uhealth Supply Chain Services, and Baptist Health South Florida.
How can I contact Ramone Johnson?
You can use AeroLeads to view verified contact signals for Ramone Johnson at Popeyes Louisiana Kitchen, including work email, phone, and LinkedIn data when available.
What schools did Ramone Johnson attend?
Ramone Johnson holds Bachelor Of Science - Bs, Information Technology from Florida International University.
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