I am a Civil Engineer with a high sense of commitment and responsibility, with positive professional skills, with empathy for solving problems, I promote teamwork and I try to make the professional environment the best possible. Experience in the construction sector, in charge of project management, personnel administration, work teams, budget management, closing of cubicles, in charge of maintenance and preparation of update reports. Experience in the "Call Centers" sector of customer service, troubleshooting and sales of service, 10 plus years of experience in administration and supervision of personnel, management and creation of KPI's, update reports (LOS) to clients, providing training and Coaching agents based on the specifications of the Project. Interpreter-Translator, bilingual Spanish-English with management of Medical terminology, Technological, Court of Law, Insurance, Customer Service, etc.I offer the company / organization my greatest productivity to help and assist the continuous progress and development of this. In turn, they would obtain a person with an inexhaustible desire to learn and adapt for a conversion of a better and great professional. Waiting for the opportunity to talk with you to expose my knowledge and my desire to be part of your working group. I remain at your disposal to expand as much information as you deem necessary.