Ramon Lugo Email & Phone Number

Rueil Malmaison, Paris, Fr

Developing integrated, intelligent, cross domain, client facing solutions & strategies for Schneider Electric in all key market segments in North America. Responsible for creating digital roadmaps considering customer needs, challenges, & decision criteria to guide overall digital strategy across organizations. Manage organizational & technical complexities induced by the integration of numerous interconnected components.

Rueil Malmaison, Paris, Fr

Managed a group of software, test, validation, & platform integration engineers to create integrated native BMS/EPMS/DCIM solutions for datacenters• Custom dashboards, analytics, fault detection, and creating relationships between disparate systems• Integration methods included standard facility protocols (OPC, Modbus, BACnet,) and custom API development

Rueil Malmaison, Paris, Fr

• Developed a consistent training plan for customer projects that was communicated to branch resources & placed within as-build documentation.• Led quarterly webinar training courses for technicians & Ops Managers. Topics included Integration, capabilities, lessons learned, best practices.• Attended SWAT meetings (internal meetings with a select group of individuals to help determine design, scope clarity, integration protocol, etc for upcoming projects) prior to a bid/ proposal being sent to the customer.• Active involvement in integration projects – supported project managers with onsite requirements, customer training, meeting support, etc. This included all branch projects as needed. • Supported the Andover R&D Lab, and any other lab work including custom customer setups (assisted with startup, training, etc.) • Piloted & proved solutions prior to the execution stage of a project.• Communicated protocol defects with product support and R&D thus keeping software team updated on revisions, key changes, etc.• Business development / sales support including walking sites to determine scope.• Programming Support• Site Visits:- Supported Onsite / Commissioning activities- Trained Staff & Local Techs- Identified customer needs and project life cycles to report back to R&D

Rueil Malmaison, Paris, Fr

• Collaborated with hardware & software engineering teams to support platform and device level integration needs for research, development, test and release. • Set up virtualized servers/environments.• Installed, configured and maintained several software platforms for collecting operational facility data in the global datacenter segment.• Selected and configured field level protocol-based gateways to integrate into the overall enterprise system architecture. • Developed understanding of data transfer and translation techniques (ETL) such as DB to DB, CSV to DB and use of Web Services (REST & SOAP) to transfer data.

Rueil Malmaison, Paris, Fr

• Guided team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks• Assessed the Scrum Maturity of the team/organization and provided coaching• Removed impediments or guided team to remove impediments by finding the right personnel to remove the impediment.• Assisted with internal and external communication, improving transparency• Supported and educated product owner, especially with respect to grooming and maintaining the product backlog.

Rueil Malmaison, Paris, Fr

-Verify and sign time cards for contract employees-Serve as first-line leave approver for all employees-Help execute local and global policy decisions-Help allocate test resources to ongoing projects based on prioritized need-Contribute to a positive, collaborative, team-based culture-Extract information from and give periodic feedback to employees-Resolve conflicts, remove obstacles-Advocate for employees to management-Serve as a backup managerial decision maker-Serve as a backup financial decision maker-Enforce standards (ISO, defect quality, etc.)-Give periodic, direct feedback to management on personnel, projects, infrastructure, safety, morale, management communications, and management performance-Continue as a project Test Leader (or SQA Engineer)-Make periodic, informal performance assessments of employees for everyday, APA, and CCR purposes-Assist in recruiting, interviewing, hiring, and introductions

Rueil Malmaison, Paris, Fr

• Created and executed test plans in HP Quality Center• Manual testing for building automation software primarily focusing on BACnet communication / integrations• Served as a lead integration test engineer in preparation of the release of current Schneider Electric BMS offer EcoStruxure Building Operations

Lawrence, Ma, Us

Serviced helpdesk by fielding calls from various individuals within the school department. Created and maintained helpdesk tickets using Lotus Notes and others while managing Active Directory for the district. Helped design and maintain citywide and school department's websites.