Delivery Manager
CurrentI specialize in the management and optimization of technological project processes, ensuring operational efficiency and service. My key responsibilities are:Comprehensive Project Management: I maintain a 360º view of the status of ongoing projects and services, including allocations, progress, and deviations, with the goal of ensuring excellence and timeliness in the delivery of each project.Problem Solving and Risk Management: Proven ability to proactively identify problems, conflicts, and risk situations, facilitating their escalation to the corresponding areas for early and effective resolution.Process Optimization: Through consolidated project management, I continuously improve processes to facilitate billing and support operational efficiency, working closely with the Billing teams and Project Managers.Collaboration and Communication: Active participation in operational and executive committees of strategic projects, promoting collaboration among teams and ensuring clear and effective communication at all organizational levels.Opportunity Detection: In coordination with the sales team, I identify new needs and opportunities from the day-to-day operation, contributing to sustained growth and innovation within the company.