Ramon Plakke Email & Phone Number

Veenendaal, UT, NL

Arnhem, Gelderland, NL

Rotterdam, Zuid-Holland, NL

Leading the set-up of the multi-year Autonomous Operations Program, implementing end to end assurance process improvements for mobile and fixed (fiber) access using automation and AI technology. Set-up a multi-disciplinary and end-to-end development organisation and process, and implemented the first end-to-end improvements.

Rotterdam, Zuid-Holland, NL

Responsible for the Digital Services Platform department for the SMB and LCE business market for networking, communications, cloud (tooling and orchestration), monitoring and data solutions. Built a digital services layer for the TI, including a new private cloud offering for LCE customers, a transformed and AI ready monitoring landscape for 100k managed.

Rotterdam, Zuid-Holland, NL

Responsible for the IT and TI operations & development organisation (formally RoutIT) of 90FTE within the KPN B2B Service & Delivery organisation. Digital Services operated, developed the TI platforms and IT for KPN Business Market product portfolio (networking, security, mobile, voice, collaboration, collaboration and 247Services) and the digital.

Ede, Gelderland, NL

Responsible for IT and TI operations & development and customer support of 150 FTE subsidiary of KPN, serving >1500 SME Telco/IT Business Partners. Integrated RoutIT successfully within the KPN Technology and Digital Office organisation. RoutIT's SME business model, IT processes, and Product portfolio (networking, security, mobile, voice and collaboration).

Ede, Gelderland, NL

Leading the RoutIT product management team that is responsible for the development and go-to-market of the portfolio of RoutIT and KPN for the SME Business Market, consisting of the product groups: Connectivity, Security, VOIP, Mobile, Cloud/Workspace and 247Services. This product portfolio, including the delivery and service IT environment is the generic.

Ede, Gelderland, NL

Built a flexible hosted VoIP and mobile service offering, tailored to the SMB market from startup to >500k seats, including the design and development of the KPN SME offering and the development of RoutIT as a mobile and fixed-mobile Service- Provider. Growth from €0 in 2009 to a yearly revenue of >€50 mio in 2016

Ede, Gelderland, NL

Responsible for the design and implementation of the product, processes (ordering, rating and invoicing) and support of hosted voice offering.Responsible of migrating in a new customer with 12.000 xDSL lines, filter platform, e-mail and VoiP service and the development of a CRM system for end-user support for this customer.

Minneapolis, MN, US

Globally responsible for instruments, information management and connectivity strategy development for the Subcutaneous Diagnostics and Monitoring within the Cardiac Rhythm and Disease Management business unit. Performed the product planning and marketing planning for a new data access system HeartCue®. Responsible for the international Syncope Unit market.

NL

Projects: multidisciplinary, multi-site development of new pacemaker platform, subsequent product developments, connectivity research project.Roles: Senior Software Engineer, Systems Engineer, Human Factors Engineer.

Barendrecht, Zuid-Holland, NL

1997-09 – 1997-12 Holland Railconsult, Software Developer1998-01 – 1999-12 Telematica Instituut, Senior Software Developer2000-01 – 2002-06 Vitatron Medical B.V., Senior Technical Designer

Ir (Msc), Electrical Engineering

Kpn Senior Leaders Program

Theology/Theological Studies

Nima Marketing B, Marketing Manager

Prince2 Practitioner, Project Management

Coaching & Management, Management

Product Management In Business Markets, Product Management

Nima Marketing A, Marketing Practitioner

Medtronic Selling Skills For Marketing, Selling Skills

Atheneum, Vwo