Ramon Rouwhorst Email & Phone Number

Oldenzaal, Nl

Groenlo, Gelderland, Netherlands

Responsible for all facets within Veld's service organization. Key tasks: • Focus on process improvements & commercial policies• Change management • Implementation & reinforcement of D365 ERP• Integration of the acquisitions made within the service branch of the Veld Holding

As team manager responsible for the Service Business side within the Meat industry on the Western European market. Current regions: • DACH• BeNeLuxKey tasks: • Lead customer-focused & pro-active commercial team within the sub-region WEU • Customer management and service sales (Spares / SLA’s / Service jobs) • First escalation level to maintain high standards within the customer journey • Develop short- & long-term strategies for quick developing markets • Setting up operational plans to improve customer satisfaction

Lichtenvoorde, Nl

As team lead, the primary contact between the region & industry (Meat), proactively supporting local Customer Care Managers to improve their connection with the local customer base. Current regions:• DACH-region & Poland• Eastern Europe & Russia• Spain & PortugalKey tasks:• Gathering & sharing information with stakeholders in both region & industry• Regular on-site visits to join CCM’s at their key customers• Setting up operational & strategic plans in order to improve customer satisfaction

Lichtenvoorde, Nl

On-site technical consultancy, offering solutions for line improvement in ways of process and/or preventative maintenance. Solutions can be line modifications or retrofits (both mechanical and electrical), contracts for preventative maintenance, remote support or process improvements by means of a process review.Working at the Marel Meat Division, responsible for German customers in the area north of the line Cologne-Erfurt-Dresden.

Lichtenvoorde, Nl

On-site technical consultancy, offering solutions for line improvement in ways of process and/or preventative maintenance. Solutions can be line modifications or retrofits (both mechanical and electrical), contracts for preventative maintenance, remote support or process improvements by means of a process review.Working at the Marel Meat Division, responsible for German customers in the area north of the line Cologne-Erfurt-Dresden.

Enschede Area, Netherlands

Developing new business and maintaining existing business by initiating training and on-site support of our local dealer network in Germany, Switzerland, Czech Republic, Slovakia and Austria.

Almelo

Almelo

Back office Sales representative for the business in the UK and IrelandParticipating at exhibitions

Enschede Area, Netherlands

I was responsible for a Customer file with Private Banking customers. Due to a merger, I had to appoint the right (assistent) accountmanager to each customer and reorganise it in Siebel, the CRM-software used by Rabobank.

Partially in Enschede, partially in Houston, TX