Ramon Schipper

Ramon Schipper Email and Phone Number

Support Engineer bij Intermax @ Intermax
rotterdam, zuid-holland, netherlands
Ramon Schipper's Location
Rotterdam, South Holland, Netherlands, Netherlands
Ramon Schipper's Contact Details

Ramon Schipper work email

Ramon Schipper personal email

n/a
About Ramon Schipper

Een klantensucces gerichte professional die hoogwaardige en toonaangevende ondersteuning biedt. Inventieve denker die downtime vermindert per softwareverbetering, wat bijdraagt aan belangrijke ondersteuning voor software-implementaties.Ervaring met communicatie tussen klanten en leveranciers te vergemakkelijken, problemen op te lossen, projectdoelen en deadlines te halen.

Ramon Schipper's Current Company Details
Intermax

Intermax

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Support Engineer bij Intermax
rotterdam, zuid-holland, netherlands
Website:
intermax.nl
Employees:
129
Ramon Schipper Work Experience Details
  • Intermax
    Cloud Support Engineer
    Intermax Mar 2021 - Present
    Rotterdam, Zuid-Holland, Nederland
    View
  • Looking For Opportunities
    Senior Technical Support Engineer At Seeking A New Opportunity
    Looking For Opportunities Feb 2020 - Mar 2021
    Dallas-Fort Worth Metroplex
    Seasoned Technical Support Engineer with experience in supporting Network Monitoring solutions, Third Party integrations, and building lasting relations with clients.Knowledge and technical skills in the following industry solution areas:Network Management | Service Managament | Ticket Management |Certifications: IBM OMNIbus 7.4 and 8.1, IBM DB2, IBM ITM
  • Gen-E
    Senior Support Engineer
    Gen-E Mar 2008 - Feb 2020
    Fort Worth, Tx
    Software Support Engineer • Prevented system downtime by monitoring overall system health of deployed Netcool OMNIbus, WebGUI and Network Manager, as well as IBM SCCD software. • Improved overall operations by providing configuration improvements, updates and software suggestions for deployed and planned systems.
    View
  • Ibm
    Technical Support Agent
    Ibm Nov 2005 - Feb 2008
    Dallas, Texas, United States
    • Increased customer satisfaction and retention by providing support in German and Dutch for global IBM customers using IBM Tivoli, and IBM DB2 software. • Increased customer engagement by providing support in German and Dutch for development and pre-production lab systems for global IBM customers.
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  • Ibm
    Technical Support Agent
    Ibm 2005 - 2008
    View
  • Telvista
    Technical Support Engineer Verizon Dsl Services
    Telvista Jan 2004 - Jan 2005
    • Increased customer satisfaction by quickly and efficiently resolving customer issues with their DSL services, and software on Windows and Mac computers. • Increased customer satisfaction by teaming with the ticket management group to review and follow up with customers on flagged tickets.BMC Remedy for ticket handlingSSP for customer lookupCross-trained on all Windows and Apple Macintosh for all Verizon DSL equipmentBackup engineer for the ticket management group
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  • A Visual Image
    It Manager
    A Visual Image Jan 2001 - Dec 2002
    Irving, Tx
    • Prevented system downtime by updating the company software and hardware , resolved software and hardware problems, in addition to managing the infrastructure. • Increased customer satisfaction and retention by proactively monitoring AMX and Crestron automation software updates and fixes, and informing customers.

Ramon Schipper Education Details

  • Mts Zuid
    Mts Zuid
    Mechanical Engineering
  • Zadkine College
    Zadkine College

Frequently Asked Questions about Ramon Schipper

What company does Ramon Schipper work for?

Ramon Schipper works for Intermax

What is Ramon Schipper's role at the current company?

Ramon Schipper's current role is Support Engineer bij Intermax.

What is Ramon Schipper's email address?

Ramon Schipper's email address is r.****@****rmax.nl

What schools did Ramon Schipper attend?

Ramon Schipper attended Mts Zuid, Zadkine College.

Who are Ramon Schipper's colleagues?

Ramon Schipper's colleagues are Guido Wouters, Martina Slavenburg, Heidi Smit, Jan Jaap Scholing, Edwin Rey Vecino, Amdadul Haque, Rosemary Miller.

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