Aira Ramos Email & Phone Number

Philippines

Philippines

• Providing assistance to customers on making a claim.• Updating clients’ payment information.• Track insurance claims to ensure client and company satisfaction.• Respond to clients’ insurance-related questions and issues.

• Provide first level contact and convey resolutions to customer’s issues.• Update customer data and produce activity reports.• Provide assistance for installation and configuration of internet service.• Analyzed network issue and diagnose the network to locate the issue.• Submit Service Requests to schedule a technician to repair the problem on-site.

Taguig, National Capital Region, Philippines

• Answer incoming phone calls and chat to provide support to callers experiencing mobile phone problems.• Identifying hardware and software solutions.• Troubleshooting technical issues• Walk customers through the steps needed to fix various problems.