Bryan Ramos Email & Phone Number

Philippines

As an Online Communication Skills Trainer, I play a vital role in conducting engaging and interactive online training sessions to enhance our clients' communication skills. I tailor each lesson to meet the specific needs of business professionals and executives from various industries and backgrounds, providing personalized feedback and guidance to.

Tha Wang Pha District, Nan, Thailand

• I have amassed a great deal of accomplishments as an educator in the last four years. I was tapped by the local community's informal education committee to train market vendors how to do business using the English.
• Online Business English Coach for 13 hours a week
• Conducts one-on-one lessons and group discussions for Adult Professionals from Thailand and Vietnam
• Holds online Interview Skills Workshop for 10 - 40 attendees
• Prepares personalized student feedback and student performance report GENERAL ENGLISH TEACHERThawangphapittayakhom School (Thailand) Jun 2019 - Present
• Full-time classroom teacher, prepare and deliver lessons to highschool students face-to-face and online

Makati, National Capital Region, Philippines

As a step towards the diversification of my career portfolio and to have a good grasp of business development and sales, I stepped up as a Unit Manager for an insurance company. The role included reinforcing daily activity management of Financial Advisors who I recruited myself to be part of my unit. I ensured that the team had activities that would drive.

Bonifacio Global City, Taguig

• I was instrumental in building this KPO/ ITO company (Service Source International Philippines acquired by Concentrix) from the ground up as I was the 4th employee. I single handedly hired the next 200 employees in six.
• Team Management - Lead the team in creating robust sourcing plans. Coach and develop direct reports.
• Sourcing Operations and Recruitment Marketing - Develop various sourcing strategies. Stay informed about innovations and trends.
• Referral Management - Creation and implementation of cost-effective referral initiatives and attention to escalations and policy improvement.
• Budget Management - Handle proposal to liquidation of expenses and tracker maintenance.
• Reports and Tracking - Ensure the reliability and quality of data for analysis and planning. Recruiting

Makati City

I was responsible for a quarter of the hiring needs of a BPO/call center company with more than 10,000 employees across the Philippines. I was in charge of two recruitment hubs and remote recruiters years before remote work was a thing. I was a key person for the overhaul of a years long recruitment process to be able to meet hiring needs. At our best, my.

Makati City

• Conduct initial screening and final behavioral interviews for different call center entry level positions
• Document all interviews in the recruitment tracker accurately and in a timely manner
• Administer psychometric and comprehension exams
• Assign applicants to different accounts according to skill set and qualification
• Conduct orientation to relay initial account information and disclosures
• Administer signing of agreements and conformes

Makati, National Capital Region, Philippines

• Take calls for a credit card account from simple inquiries to high level concerns
• Maintain a high rate of personal sales
• Master the terms and conditions of different account offers
• Grant exceptions and fee waivers
• Directly work with clients for improvement of procedures and establishment of processes
• Work with a team to maintain a high level of customer satisfaction and to meet company metrics

Makati, National Capital Region, Philippines

• Reallocated portfolios to different investment products as per account owner/ advisor’s request
• Process fund transfer from client’s bank account to their investment vehicle and vice versa
• Discuss basic tax implications to annuity account owners with regards to their holdings
• Handle phone inquiries, complaints, and process phone-in transactions for clients and financial advisors