As an Online Communication Skills Trainer, I play a vital role in conducting engaging and interactive online training sessions to enhance our clients' communication skills. I tailor each lesson to meet the specific needs of business professionals and executives from various industries and backgrounds, providing personalized feedback and guidance to facilitate growth and development in communication proficiency.My responsibilities include delivering live video training sessions to… Show more As an Online Communication Skills Trainer, I play a vital role in conducting engaging and interactive online training sessions to enhance our clients' communication skills. I tailor each lesson to meet the specific needs of business professionals and executives from various industries and backgrounds, providing personalized feedback and guidance to facilitate growth and development in communication proficiency.My responsibilities include delivering live video training sessions to individual learners or groups, ensuring a high-quality learning experience. Additionally, I prepare comprehensive lesson reports summarizing key concepts covered in each session and outlining areas for improvement. By collaborating with learners to set achievable goals and tracking progress over time, I contribute to their success in navigating today's fast-paced business environment. Show less

I have amassed a great deal of accomplishments as an educator in the last four years. I was tapped by the local community's informal education committee to train market vendors how to do business using the English language. I would also get invited to participate in English literacy programs for tribal communities along the borders of Thailand. I have set up a bi-weekly international classroom interaction online where students can do language exchanges between Thailand, Russia and the… Show more I have amassed a great deal of accomplishments as an educator in the last four years. I was tapped by the local community's informal education committee to train market vendors how to do business using the English language. I would also get invited to participate in English literacy programs for tribal communities along the borders of Thailand. I have set up a bi-weekly international classroom interaction online where students can do language exchanges between Thailand, Russia and the Philippines. Please see the rest of my work below:BUSINESS ENGLISH COACH Globish Academia (Thailand) Nov 2020 - Present• Online Business English Coach for 13 hours a week• Conducts one-on-one lessons and group discussions for Adult Professionals from Thailand and Vietnam • Holds online Interview Skills Workshop for 10 - 40 attendees • Prepares personalized student feedback and student performance report GENERAL ENGLISH TEACHERThawangphapittayakhom School (Thailand) Jun 2019 - Present• Full-time classroom teacher, prepare and deliver lessons to highschool students face-to-face and online• Consult, collaborate with teachers re best approach for each class• Assess, record and report on the classroom performance of students• Provide support to the English Department re lesson planning, English assessment and learning activities, promote the use of technology (websites, mobile devices, apps) for learning English ENGLISH AS A FOREIGN LANGUAGE (EFL) TEACHER Rarejob Incorported (Japan) Oct 2014 - Present• Contractor/ Part-time Online English Tutor/ Online Teacher 4 – 8 hours a week• Supports Young and Adult English language learners from Japan, Brazil and China • Trained in different levels of Jitsuyo Eikaiwa Lessons (Beginners) • Instruct students in Reading, Writing and Conversing with focus on Conversational and Job-Related communication skills Show less

As a step towards the diversification of my career portfolio and to have a good grasp of business development and sales, I stepped up as a Unit Manager for an insurance company. The role included reinforcing daily activity management of Financial Advisors who I recruited myself to be part of my unit. I ensured that the team had activities that would drive generation of leads and sales. Monitored team KPI while enforcing compliance to all regulations set by the Insurance Commission.

I was instrumental in building this KPO/ ITO company (Service Source International Philippines acquired by Concentrix) from the ground up as I was the 4th employee. I single handedly hired the next 200 employees in six months time before building my team of ten recruiters. I had a lot of international exposure as the job required working closely with regional and global counterparts. The role entailed travelling to Malaysia, Singapore and Japan to achieve a centralized recruitment process as… Show more I was instrumental in building this KPO/ ITO company (Service Source International Philippines acquired by Concentrix) from the ground up as I was the 4th employee. I single handedly hired the next 200 employees in six months time before building my team of ten recruiters. I had a lot of international exposure as the job required working closely with regional and global counterparts. The role entailed travelling to Malaysia, Singapore and Japan to achieve a centralized recruitment process as we were working on migrating HR works to Manila. I was given an award which recognizes me as a cornerstone of the company's success during it's inception. How did I do it? Please see below:Sourcing • Team Management - Lead the team in creating robust sourcing plans. Coach and develop direct reports. • Sourcing Operations and Recruitment Marketing - Develop various sourcing strategies. Stay informed about innovations and trends. • Referral Management - Creation and implementation of cost-effective referral initiatives and attention to escalations and policy improvement. • Budget Management - Handle proposal to liquidation of expenses and tracker maintenance. • Reports and Tracking - Ensure the reliability and quality of data for analysis and planning. Recruiting• Business Development - Build recruitment team from scratch. Travel to different parts of the region for calibration and be a key person for the migration of business processes locally. • Recruitment Operations and Team Management - Handle day to day operations for corporate and mass hiring needs. Coach and develop direct reports. • Regional and Global Stakeholder Management-Lead the team in establishing good relationship with clients, hiring manager and externals, ensuring that requisitions are filled on time. Show less

I was responsible for a quarter of the hiring needs of a BPO/call center company with more than 10,000 employees across the Philippines. I was in charge of two recruitment hubs and remote recruiters years before remote work was a thing. I was a key person for the overhaul of a years long recruitment process to be able to meet hiring needs. At our best, my team was able to produce 100 FTEs a month.

• Conduct initial screening and final behavioral interviews for different call center entry level positions• Document all interviews in the recruitment tracker accurately and in a timely manner• Administer psychometric and comprehension exams• Assign applicants to different accounts according to skill set and qualification• Conduct orientation to relay initial account information and disclosures• Administer signing of agreements and conformes• Set appointments for… Show more • Conduct initial screening and final behavioral interviews for different call center entry level positions• Document all interviews in the recruitment tracker accurately and in a timely manner• Administer psychometric and comprehension exams• Assign applicants to different accounts according to skill set and qualification• Conduct orientation to relay initial account information and disclosures• Administer signing of agreements and conformes• Set appointments for applicant’s interviews, medical examination and contract signing• Meet with account managers to agree on different hiring requirements• Work with a team to standardize different recruitment procedures • Calibrate with English specialists to be in line with industry standards• Travel around the country to attend different hiring events and job fairs • Keep track of applicant and employee information for data analysis• Spearhead online sourcing campaign• Conduct survey about applicant recruitment experience for market analysis Show less

• Take calls for a credit card account from simple inquiries to high level concerns• Maintain a high rate of personal sales• Master the terms and conditions of different account offers• Grant exceptions and fee waivers• Directly work with clients for improvement of procedures and establishment of processes• Work with a team to maintain a high level of customer satisfaction and to meet company metrics

• Reallocated portfolios to different investment products as per account owner/ advisor’s request• Process fund transfer from client’s bank account to their investment vehicle and vice versa• Discuss basic tax implications to annuity account owners with regards to their holdings• Handle phone inquiries, complaints, and process phone-in transactions for clients and financial advisors