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Degree in Business Communication, enabled to perform duties in the areas of: Business Communication, Management of Communication in organizations and institutions; Intercultural mediation; creation, organization and dissemination of events, representation activities of companies and institutions; Press office; Image Advisory; Advisory of governing bodies and management in multi-cultural contexts.Master in Integrated Communications with a thesis on "The importance of a brand image in the process of decision making and loyalty", which allowed the acquisition of an "integrated view and approach of the communication phenomenon in organizations", and "updating and development of the relationship with the Media"; understanding of the phenomena of "marketing communication while communication integrated in global communication of the organization, the management of internal communication of the organization in an integrated context with the global communication of the organization "and finally," the understanding of communication in the political sphere". Specialties: Internal Communication; Crisis Communication ; Brand creation and management; Marketing Communication; Marketing; Public Relations.
Easyjet
View- Website:
- easyjet.com
- Employees:
- 8282
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Comissário De BordoEasyjet Jan 2023 - PresentLisboa, PortugalI have a wide range of responsibilities, among which stands out the safety of passengers and aircraft; the commercial component, and also the customer relationship management on board. -
Project ManagerPrimeit Nov 2021 - Oct 2022Lisbon, Portugal -
Comunicação E MarketingAssociação Portuguesa De Tripulantes De Cabine Jun 2020 - Nov 2021Lisbon, PortugalOrganização de eventos; gestão de relacionamento com Parceiros e Associados; estudos de mercado;criação de documentos institucionais no âmbito de Comunicação interna e externa; relaçõesinstitucionais; criação e gestão de projetos e campanhas de comunicação e Marketing. -
Comissário De BordoTap Air Portugal Jul 2017 - Nov 2021Lisboa E Região, PortugalI have a wide range of responsibilities, among which stands out the safety of passengers and aircraft; the commercial component, and also the customer relationship management on board. -
Banking AssistantMillennium Bcp Dec 2014 - Nov 2015Lisbon Area, PortugalI had the opportunity to work for Millennium BCP, the biggest private portuguese bank. Were I had the following functions: - Customer Service; - Report/inform about banking products and financial services; - Implementation of banking operations; - Management of American Express and Wertern Union operations; - Complaints management; - Customer support for on-line operations.This new experience gave me the chance to expand my horizons and more importantly is giving the chance to realize how operational communication can affect customer loyalty. -
Costumer ServiceNos Portugal Feb 2014 - Dec 2014Lisbon Area, PortugalWhile working for NOS, I had the chance to had the opportunity to perform the following functions: - Customer Service; - Business assistant; - Inventory management; - Image management; - Technical support; - Promotion of products and services; - Back-office; - Complaint management.This job gave me the chance to understand how exactly the Communications and Marketing campaigns apply on an operational level, and how proper adjustment should be done, and also how to evaluate and measure the success of campaigns. -
TeacherIscap Oct 2013 - Jan 2014OportoAs a teacher of the curricular unit of Institutional Communication I, of the course of Corporate Communication my main activities and responsibilities were; classroom management, organizing and planning lessons, time management;Mentoring; Preparation of case studies for evaluation, test construction and evaluation. -
Cabin CrewRyanair - Europe'S Favourite Airline Jun 2013 - Oct 2013Oslo Area, NorwayAs Cabin Crew for Ryanair in Oslo, Norway, I had a wide range of responsibilities, among which stands out the safety of passengers and aircraft; the commercial component, and also the customer relationship management on board. -
Customer ConsultantVodafone Portugal May 2011 - Jan 2012OportoIn Vodafone Portugal I worked as shop assistant and promoter for 9 months, and simultaneously finish the Masters in Integrated Communication.This experience was particularly useful since on one hand it gave me the chance to understand and watch in one hand as the Marketing and Communication is developed in operational terms and on the other hand it allowed me to get a new set of skills within the commercial area.While employee of Vodafone Portugal, had the opportunity to perform the following functions: - Customer Service; - Business assistant; - Inventory management; - Image management; - Technical support; - Promotion of products and services; - Back-office. -
Aspirante A OficialExército Português Jan 2011 - Apr 2011Vendas NovasBetween the end of my degree and my first year of the Master`s degree in INP - Institute New Professions, I joined the Portuguese Army , where I attended the Officer Training Course , and concluded with a final score of 17 points (0-20). In the Army I had the opportunity to develop skills such as discipline and leadership, through managing and motivating teams.After that, I retired for academic and professional reasons. -
Public Relations InternAddict - Agency For The Development Of Creative Industries Mar 2010 - Jun 2010Reboleira Street, 47, PortoIn addition to the curricular internship, I also made a extracurricular one in ADDICT - Agency for the Development of Creative Industries, where I had the chance to develop new skills in the context of Multimedia Communication, promotion and development of entrepreneurship and innovation, in addition to those already acquired. While as an intern in ADDICT, I was responsible for managing the corporate website, the promotion of social networks , and the clipping . I also had the opportunity to develop some skills already acquired as organizing events and institutional relations.The completion of these stages was a major growth both personally and professionally and was extremely profitable, which led to the consolidation and acquisition of new skills.During this internship I perform in the following areas:- Multimedia Communication;- Institutional Relations;- Clipping, institutional management of the site;- Support in organizing events. -
Public Relations InternCruz Vermelha Portuguesa ✔️ Mar 2009 - Jul 2009Nossa Senhora De Fátima Street, 106 A 138, PortoThroughout my degree I had the opportunity to make several internships, among which stand out the traineeship held at the Portuguese Red Cross - Oporto Delegation, where I had the opportunity to apply and develop skills and competences acquired throughout my academic journey.At this internship I had as main activities and responsibilities to integrate a multidisciplinary team that participated actively in events organization, managing relationships with customers , conducting market research, diagnosing and advising the creation of new documents under Internal and external communication and also institutional relations .As an intern I held various roles in the Corporate Communication:- Institutional relations and relations with the community;- Administration of data and information collection;- Internal Communication.- Events organisation;- Managing customers relationships;- Market research;
César Ramos Skills
César Ramos Education Details
Frequently Asked Questions about César Ramos
What company does César Ramos work for?
César Ramos works for Easyjet
What is César Ramos's role at the current company?
César Ramos's current role is Project Manager; Business Communication and Marketing Consultant..
What is César Ramos's email address?
César Ramos's email address is c.****@****ail.com
What schools did César Ramos attend?
César Ramos attended Instituto Superior De Novas Profissões, Instituto Superior De Contabilidade E Administração Do Porto.
What are some of César Ramos's interests?
César Ramos has interest in Tourism, Guerrilla Marketing, Economic Empowerment, Politics, International Relations, Environment, Education, French, Poverty Alleviation, Advertising.
What skills is César Ramos known for?
César Ramos has skills like Microsoft Office, Powerpoint, Microsoft Word, Photoshop, Microsoft Excel, Outlook, Microsoft Publisher, Internet Explorer, Linux, Painting, Marketing, Public Relations.
Who are César Ramos's colleagues?
César Ramos's colleagues are Lex Ledger, Patrícia Guedes Pinto, Ventas Ya, Sean Withams, Carla Gomes, Olivia Wells, Virginie Laschkar.
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