César Ramos Email & Phone Number

Lisboa, Portugal

I have a wide range of responsibilities, among which stands out the safety of passengers and aircraft; the commercial component, and also the customer relationship management on board.

Lisbon, Portugal

Lisbon, Portugal

Organização de eventos; gestão de relacionamento com Parceiros e Associados; estudos de mercado;criação de documentos institucionais no âmbito de Comunicação interna e externa; relaçõesinstitucionais; criação e gestão de projetos e campanhas de comunicação e Marketing.

Lisboa E Região, Portugal

I have a wide range of responsibilities, among which stands out the safety of passengers and aircraft; the commercial component, and also the customer relationship management on board.

Lisbon Area, Portugal

I had the opportunity to work for Millennium BCP, the biggest private portuguese bank. Were I had the following functions: - Customer Service; - Report/inform about banking products and financial services; - Implementation of banking operations; - Management of American Express and Wertern Union operations; - Complaints management; - Customer support for on-line operations.This new experience gave me the chance to expand my horizons and more importantly is giving the chance to realize how operational communication can affect customer loyalty.

Lisbon Area, Portugal

While working for NOS, I had the chance to had the opportunity to perform the following functions: - Customer Service; - Business assistant; - Inventory management; - Image management; - Technical support; - Promotion of products and services; - Back-office; - Complaint management.This job gave me the chance to understand how exactly the Communications and Marketing campaigns apply on an operational level, and how proper adjustment should be done, and also how to evaluate and measure the success of campaigns.

Oporto

As a teacher of the curricular unit of Institutional Communication I, of the course of Corporate Communication my main activities and responsibilities were; classroom management, organizing and planning lessons, time management;Mentoring; Preparation of case studies for evaluation, test construction and evaluation.

Oslo Area, Norway

As Cabin Crew for Ryanair in Oslo, Norway, I had a wide range of responsibilities, among which stands out the safety of passengers and aircraft; the commercial component, and also the customer relationship management on board.

Oporto

In Vodafone Portugal I worked as shop assistant and promoter for 9 months, and simultaneously finish the Masters in Integrated Communication.This experience was particularly useful since on one hand it gave me the chance to understand and watch in one hand as the Marketing and Communication is developed in operational terms and on the other hand it allowed me to get a new set of skills within the commercial area.While employee of Vodafone Portugal, had the opportunity to perform the following functions: - Customer Service; - Business assistant; - Inventory management; - Image management; - Technical support; - Promotion of products and services; - Back-office.

Vendas Novas

Between the end of my degree and my first year of the Master`s degree in INP - Institute New Professions, I joined the Portuguese Army , where I attended the Officer Training Course , and concluded with a final score of 17 points (0-20). In the Army I had the opportunity to develop skills such as discipline and leadership, through managing and motivating teams.After that, I retired for academic and professional reasons.

Reboleira Street, 47, Porto

In addition to the curricular internship, I also made a extracurricular one in ADDICT - Agency for the Development of Creative Industries, where I had the chance to develop new skills in the context of Multimedia Communication, promotion and development of entrepreneurship and innovation, in addition to those already acquired. While as an intern in ADDICT, I was responsible for managing the corporate website, the promotion of social networks , and the clipping . I also had the opportunity to develop some skills already acquired as organizing events and institutional relations.The completion of these stages was a major growth both personally and professionally and was extremely profitable, which led to the consolidation and acquisition of new skills.During this internship I perform in the following areas:- Multimedia Communication;- Institutional Relations;- Clipping, institutional management of the site;- Support in organizing events.

Nossa Senhora De Fátima Street, 106 A 138, Porto

Throughout my degree I had the opportunity to make several internships, among which stand out the traineeship held at the Portuguese Red Cross - Oporto Delegation, where I had the opportunity to apply and develop skills and competences acquired throughout my academic journey.At this internship I had as main activities and responsibilities to integrate a multidisciplinary team that participated actively in events organization, managing relationships with customers , conducting market research, diagnosing and advising the creation of new documents under Internal and external communication and also institutional relations .As an intern I held various roles in the Corporate Communication:- Institutional relations and relations with the community;- Administration of data and information collection;- Internal Communication.- Events organisation;- Managing customers relationships;- Market research;

Master'S Degree, Business/Corporate Communications, 15

Activities and Societies: Have an integrated view of the communication phenomenon in organizations; Relations with the Media; Addressing.

Degree, Business Communication, 13

Activities and Societies: The Business Communication Degree allows me to perform the following functions in the market: Communication.