Ram Ramachandran

Ram Ramachandran Email and Phone Number

Chief Transformation Officer @ Medallia
Washington, DC, US
Ram Ramachandran's Location
Washington DC-Baltimore Area, United States, United States
About Ram Ramachandran

Technology executive with x-functional experience (professional services, customer success, product, engineering, gtm, sales/solutions engineering, general management, m&a diligence) leading high performance teams in delivering complex enterprise and consumer software. - Broad leadership role at CareJourney, shaping and positioning it for growth and success at the intersection of several key health tech trends. CareJourney was acquired by Arcadia in June 2024 valuing it's technology and overall value proposition that will complement Arcadia's portfolio. - Helped build Clarabridge to be the best in class at conversational analytics, with excellent customer retention/satisfaction (and growth in all key metrics) and leading edge technology that consistently topped the charts in analyst reports. Qualtrics acquired Clarabridge in July '21 cementing its position as the leader in Experience Management.- Played a leading role in the rise of MicroStrategy to be the preeminent vendor in the analytics platform space. Part of the founding engineering team and grew the engineering organization from 5 to 500+ spanning multiple locations. Oversaw development of the industry's most scalable Business Intelligence platform - median customer data volume was 10x the average of the next 10 vendors- Team builder - ability to get things done - identifying, working with and empowering the right people- Believe in people and interactions over just processes and toolsNamed inventor on several US Patents - 11,546,285; 6,691,100; 6,859,798; 7,174,349;7,228,303; 7,356,758; 7,559,048; 7,617,201;7,836,178;7,861,161; 8,522,192;8,761,659 in the fields of scalable software systems in Business Intelligence and analytics

Ram Ramachandran's Current Company Details
Medallia

Medallia

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Chief Transformation Officer
Washington, DC, US
Ram Ramachandran Work Experience Details
  • Medallia
    Chief Transformation Officer
    Medallia
    Washington, Dc, Us
  • Carejourney
    President
    Carejourney Sep 2022 - Sep 2024
    Arlington, Virginia, Us
    Helped reshape overall product / services strategy, company wide goals, financial metrics and drive company wide execution. Arcadia acquired CareJourney in June 2024
  • Saviynt
    Board Of Advisors
    Saviynt Feb 2021 - Feb 2024
    El Segundo, California, Us
  • Clarabridge (Acquired By Qualtrics)
    Cto, Xm Discover
    Clarabridge (Acquired By Qualtrics) Oct 2021 - Apr 2022
  • Clarabridge
    Cto & Svp Global Services
    Clarabridge Oct 2017 - Sep 2021
    Overall responsibility for global services delivery and customer success - and had accountability for Gross and Net Retention. Responsible for technology, product delivery, support and operations for Clarabridge's Customer Experience Management platform
  • Clarabridge
    Cto, Svp Engineering
    Clarabridge Nov 2015 - Oct 2017
    Responsible for technology, product delivery, support and operations for Clarabridge's Customer Experience Management platform.
  • Microstrategy Inc.
    Svp, Product Development
    Microstrategy Inc. Jan 2013 - Dec 2014
    Tysons Corner, Va, Us
    Responsible for overall product development and delivery, product/program management and design - across all of our product offerings in the analytics space
  • Microstrategy Inc.
    Svp Engineering / Vp Engineering
    Microstrategy Inc. Jan 2001 - Dec 2012
    Tysons Corner, Va, Us
    - Responsible for engineering execution and delivery across our core analytics offerings- Managed a geographically dispersed team to deliver multiple versions of our industry leading analytics product suite- Oversaw development of the industry's most scalable Business Intelligence platform - median customer data volume was 10x the average of the next 10 vendors- Took accountability for overall customer satisfaction in our enterprise analytics offerings- Responsible for development of enterprise software, cloud and mobile offerings- Played a key role in the integration of our off shore development center in China to be a successful part of our engineering function.- Identified and helped integrate an offshore vendor in India to work on Quality Assurance initiatives
  • Microstrategy Inc.
    Director / Engineering Manager
    Microstrategy Inc. Jul 1994 - Mar 2001
    Tysons Corner, Va, Us
    - Founding member of our engineering team as company transitioned from a consultancy to an enterprise software platform company. - Played a role in and led the development of every single version of our successful enterprise product offerings from version 1.0 starting with a bare bones concept and a tool kit - with an engineering team of 5 people - to what is now several thousand installations - and a team of hundreds of people spanning 2 development centers. - Managed the acquisition and integration of an analytics product group based in San Diego including all aspects of personnel selection and retention as well as technology integration strategy- Led a Joint Venture with a CRM applications company to deliver a joint offering to the market that was later merged with our core offerings.
  • Microstrategy Inc.
    Consultant / Sr. Consultant
    Microstrategy Inc. Jan 1993 - Jul 1994
    Tysons Corner, Va, Us
    Built custom information management solutions for customers such as McDonald's, Xerox and Merck pharmaceuticals. Played a key role in bringing back knowledge to form centralized engineering organization that eventually built a generalized analytics platform.

Ram Ramachandran Skills

Enterprise Software Business Intelligence Data Warehousing Analytics Cloud Computing Microstrategy Product Management Big Data Enterprise Architecture Dashboard Business Intelligence Tools Mobile Devices Mobile Applications Saas Program Management Etl

Ram Ramachandran Education Details

  • Louisiana State University
    Louisiana State University
    Systems Sciences
  • University Of Madras
    University Of Madras
    Computer Science

Frequently Asked Questions about Ram Ramachandran

What company does Ram Ramachandran work for?

Ram Ramachandran works for Medallia

What is Ram Ramachandran's role at the current company?

Ram Ramachandran's current role is Chief Transformation Officer.

What is Ram Ramachandran's email address?

Ram Ramachandran's email address is ra****@****dge.com

What is Ram Ramachandran's direct phone number?

Ram Ramachandran's direct phone number is (703)-848*****

What schools did Ram Ramachandran attend?

Ram Ramachandran attended Louisiana State University, University Of Madras.

What skills is Ram Ramachandran known for?

Ram Ramachandran has skills like Enterprise Software, Business Intelligence, Data Warehousing, Analytics, Cloud Computing, Microstrategy, Product Management, Big Data, Enterprise Architecture, Dashboard, Business Intelligence Tools, Mobile Devices.

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