Ram Patel Email & Phone Number

Remote

Weehawken, NJ

• Designed and built a microservice using Go, Docker and MySQL to aggregate, store and retrieve data for a lead management system.
• Created a client using JavaScript and React for admins to view, contact and track leads as they move through the customer acquisition pipeline.
• Increased average acquisition rate of small business clients per week by 150% using a Bayesian average based ranking to find the most relevant leads.

New Brunswick, NJ

• Web app which provided short, unbiased news in real time via intelligent aggregation and automatic summarization.
• Architected and rebuilt our prototype Django web application using Docker, Kubernetes, and Go creating a more scalable, service-oriented version; reducing development time from a week to about 2-3 days.
• Designed and helped implement an RSS feed parser and web scraper in Go– yielding more relevant content and 70% reduction in scraping time.
• Created a data pipeline using Python, Numpy, and Tensorflow Dataset API to efficiently fetch, preprocess and create data iterators for model training.
• Utilized current natural language processing(NLP) research concepts to train Seq2Seq and classification models; exporting trained versions for serving using Tensorflow.

New Jersey

- Assisted B2B customers with a variety of different inquiries.- Identified and document tickets in Freshdesk and Jira and escalated tickets to QA team and developers- Identified issues that caused user experience issues and assisted in rapid resolution.- Achieved improvement from 50 - 70% first response ticket resolution by improving quality of content.

Used the Geant4 simulation library in C++to calculate expected energy loss of protons passing through variable materials for researchers at the Large Hadron Collider

Created a tool using jQuery and Javascript that streamlined the calculation of antenna factors for detectors in the LIGO experiment.